[Server-side verification Error] There was an internal error. Please try again later.

[pandas optuna]

I tried to verify a callback URL to set up server-side verification for Admob reward ads.

When I specified a URL that I confirmed returned a 200 OK when I sent a GET request using the curl command, it displayed the message "There was an internal error. Please try again later." Also, after checking the logs of the verification server, it seems that not even a request was sent.

I have investigated solutions and tried the following methods, all with the same result.

- Try from a secret browser.

- Try from Safari, not Chrome.

- Try the same verification from another app's rewards settings.

- Make sure the Adblock extension is not enabled.

If you know of a solution, please let me know.

[ying li]

what can I do ?

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

Please confirm whether you have followed the validate rewarded ad views with server side verification to set up. If not kindly follow the steps mentioned in that help center article.

Kindly reach out to us, if you need any further assistance.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0Ew0:ref" (ADR-00228740)

Thanks,
 

Mobile Ads SDK Team

 

[pandas optuna]

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for reaching out to us.

Please confirm whether you have followed the validate rewarded ad views with server side verification to set up. If not kindly follow the steps mentioned in that help center article.

Kindly reach out to us, if you need any further assistance.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0Ew5:ref" (ADR-00228741)

Thanks,
 

Mobile Ads SDK Team

 

[Max J.]

I have the same issue.  When attempting to verify a ssv url, I just get "There was an internal error. Please try again later."

[Mobile Ads SDK Forum Advisor]

Hi,

Please use the following help article to validate rewarded ad views with server side verification. Our support channel can only best assist with regards to Google Mobile Ads SDK implementation. I would recommend that you reach out to the Product Support Team as they are better equipped to address your concern.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0Ew0:ref" (ADR-00228740)

Thanks,
 

Mobile Ads SDK Team

[Mobile Ads SDK Forum Advisor]

Hi,

Please use the following help center article to validate rewarded ad views with server side verification. Our support channel can only best assist with regards to Google Mobile Ads SDK implementation. I would recommend that you reach out to the Product Support Team as they are better equipped to address your concern.

[pandas optuna]

Thanks for the reply.
I am following that URL for the setup.
But it is not working properly because of the condition in the screenshot.

Please let me know if this is a bug or if it is due to my environment.

I am guessing that it is a bug because there are similar users in the following comminities.
https://support.google.com/admob/thread/265610892/server-side-verification-error-there-was-an-internal-error-please-try-again- later?hl=en&sjid=1036317837630840807-AP

On Wednesday, March 27, 2024 at 4:30:59 AM UTC+9 Mobile Ads SDK Forum Advisor wrote:

[Mobile Ads SDK Forum Advisor]

Hi,

As we already mentioned, reach out to the Product Support Team as they are better equipped to address your concern. Kindly note that this forum only supports the Mobile Ads SDK implementation issues, so we are not as much familiar with AdMob's server-side errors.