Hi,
Thank you for reaching out to Mobile Ads SDK Support Team.
By reviewing your concern, I understand that you are unable to link your iOS app to AdMob.
Please note that your app should be available on the app store, it may take 24 to 48 hours before you can link to it. In some cases, it may take up to one week. Kindly follow the steps mentioned in the article for Link your app to an app store.
If you have any more queries, please feel free to get back to us.
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Mobile Ads SDK Team |
[2025-12-30 18:14:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01wnX3R:ref" (ADR-00348513)
Hi,
Thank you for your response.
It has been 4 days since the app was released, but it still does not appear in the AdMob search results.
The app is currently available in the US App Store and other regions, but I have kept it "Private" (unreleased) in Japan.
The reason is that the game's "hint" feature requires ads to function properly, so I want to ensure the AdMob linking is complete before releasing it to my main audience in Japan.
Could you please clarify if the app needs to be public in the Japan App Store to be searchable on AdMob? Or should it be searchable as long as it is live in the US Store?
App Information:
App ID: 6756811432
I would appreciate your further assistance in linking this app.
Hi,
Thank you for getting back to us.
The application is now able to connect to the store. Could you search with the app name or with the app ID or with the App store URL at your end and confirm whether you are able to find the app or not. For more information, kindly refer to Link your app to an app store.
Please reach out to us, if you need any further assistance.
![]() |
Mobile Ads SDK Team |
[2026-01-05 06:49:32Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01wnX3R:ref" (ADR-00348513)
Hi,
Thank you for getting back to us.
The verification issue is likely due to your app not being available in Japan. AdMob checks the App Store region where the app is available, so if it's not in Japan, AdMob can't verify it there. To fix this, release your app in Japan. Once it’s live there, AdMob should be able to verify the app-ads.txt for that region.
Please use the following help center article to Set up an app-ads.txt file for your app and Resolve issues with app-ads.txt.
I hope this helps, Let me know if you need additional assistance.
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Mobile Ads SDK Team |
[2026-01-05 22:56:05Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01wnX3R:ref" (ADR-00348513)