Re: [google-admob-ads-sdk] Digest for google-admob-ads-sdk@googlegroups.com - 18 updates in 8 topics

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PEDRO LUIS URIARTE JIMENEZ (Charlie4365)

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Sep 9, 2025, 8:06:32 PM (3 days ago) Sep 9
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From: google-adm...@googlegroups.com <google-adm...@googlegroups.com>
Sent: Wednesday, September 10, 2025 1:52:16 AM
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Subject: [google-admob-ads-sdk] Digest for google-adm...@googlegroups.com - 18 updates in 8 topics
 
Game Games <forumi...@gmail.com>: Sep 09 03:49AM -0700

Thank you for your answer, please answer my new questions.
 
1) You asked - Could you confirm whether you're experiencing any ad serving
issues when receiving the '4444' value? And it does not mean that consent
is not received.
 
My answer
Advertisements are shown if the user clicks the consent button, or accept
all.
 
2) If I see the code 4444, does this mean that AdMob does not collect user
data and does not use cookies and advertising ID? Or if I also see status=3
canRequestAds=true, then AdMob collects user data and uses cookies and
advertising ID?
 
3)You wrote (Because consent values ​​are stored in SharedPreferences. If
the consent status doesn't change, it won't be updated again. So seeing
‘4444’ again after restart is expected.)
 
My question
So if I give consent in the GDPR window and then restart the game, then
4444 will be there because I don't change the consent? I thought that if I
give consent, it should be 1111.
понедельник, 8 сентября 2025 г. в 21:20:00 UTC+3, Mobile Ads SDK Forum
Advisor:
 
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 04:30PM

Hi,
 
Please note that thE code 4444 is generated by the User Messaging Platform's initial API (fundingchoicesmessages.google.com) and is not influenced by the user's consent status. Whether the user gives consent or not, the code remains unrelated to that decision.
 
I hope this helps, please reach out to us, if you need any further assistance related to Google Mobile Ads SDK
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 16:30:43Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u63EX:ref" (ADR-00332145)
Rocket Llama Games <rocketll...@gmail.com>: Sep 06 08:38AM -0700

Hi,
The build still got rejected, is there any other solution to this as we are
using Admob as part for the Level Play SDK mediation otherwise we will have
to disable ads from Admob which we do not wan't to do. Please let me know.
Thanks.
 
On Friday, September 5, 2025 at 12:35:39 AM UTC+5:30 Mobile Ads SDK Forum
Advisor wrote:
 
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 07:19AM

Hi,
 
Thank you for getting back to us.
 
Please note that the Google Mobile Ads SDK does not support Level play SDK. We support the Google Mobile Ads for Unity plugin.
 
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 07:19:54Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u5op4:ref" (ADR-00331825)
Rocket Llama Games <rocketll...@gmail.com>: Sep 09 01:44AM -0700

AdMob supports mediation with networks like LevelPlay, but we’re facing
an issue with *rewarded ad close buttons*. In the attached screen record,
the close option appears as *“Ad 1 of 2”* in the top-left instead of a
clear *“X”* on the top-right. This causes confusion and rejection during
Play Console review.
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 02:50PM

Hi,
 
Please ignore our previous response. Could you please confirm whether you're using the Google Mobile Ads SDK? If so, share the SDK version, and also provide a Charles proxy log along with the Ad Unit ID at the time the issue occurs via reply to author option.
 
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
 
1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=500Ht00001u5op4IAA&entry.80707362=00331825
 
2. Fill out all fields, and attach your file(s).
 
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 14:50:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u5op4:ref" (ADR-00331825)
Rok Arnuš <rok....@gmail.com>: Sep 07 11:01AM -0700

We have the same problem with just 1 of our apps not getting TEST AD. Its
always no fill error. It's an Android app that has been live for months and
is receiving real ads. All our other apps are getting test ads.
 
To exclude any bugs in the implementation we used the admob banner sample
app:
https://github.com/googleads/googleads-mobile-android-examples/tree/main/java/admob/BannerExample
 
We changed the manifest to our actual app:
<meta-data
android:name="com.google.android.gms.ads.APPLICATION_ID"
android:value="ca-app-pub-XXXX"/>
 
The build.gradle to our actual app:
applicationId "xxx.xxx.xxx"
 
And the ad unit ID to the test admob ID:
private static final String AD_UNIT_ID =
"ca-app-pub-3940256099942544/6300978111";
from here https://developers.google.com/admob/android/test-ads
 
*And we always get no fill, although test ads should always have a fill.*
 
If we change the manifest meta-data and applicationId to one of our other
apps, test ads works. All of our apps are showing "app-ads.txt file found
and verified", "App verification Verified", "Approval status Ready" on the
admob console.
 
I don't know if it's OK to share production admob app and ad unit ids on
this forum, so the XXX values. Will gladly send these to admob support for
testing
 
 
 
On Wednesday, September 3, 2025 at 7:57:15 AM UTC+2 2MinLab wrote:
 
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 02:14PM

Hi,
 
Thank you for contacting the Mobile Ads SDK Support team.
 
We understand you’re experiencing a no fill error for test ads on one of your Android apps, while other apps are receiving test ads correctly. To help us investigate further, could you please provide your app’s package name? This will allow us to review the specific setup and provide more targeted assistance.
 
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 14:14:10Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u6AGa:ref" (ADR-00332239)
karishma kevdiya <karishma...@gmail.com>: Sep 08 11:08PM -0700

Dear AdMob Team,
 
I hope this message finds you well.
 
I am writing to respectfully submit an appeal regarding the recent
rejection of my app with the reason: "App doesn’t adhere to program
policies."
 
*Publisher ID: pub-5631073920607842*
 
My app currently has over *40,000 daily active users*, with an* average
user session time of 35 minutes and 57 seconds*, which reflects strong user
engagement and value. After receiving the rejection notice, I carefully
reviewed the *AdMob Policy Center* and thoroughly examined my app. I could
not identify any specific policy violations mentioned in the rejection,
which led me to believe that the decision may have been based on concerns
about the app’s overall quality or user experience.
 
To address this and ensure my app fully meets program expectations, I have
taken the following steps:
 
1. *Introduced a new "Story Creation" feature* with unique, modern
templates that enhance user creativity and engagement.
 
2. *Completely overhauled the user interface (UI)* to deliver a more
polished, professional, and user-friendly experience.
 
I genuinely value AdMob’s policies and standards, and I am committed to
maintaining full compliance. I kindly request a re-evaluation of my app
based on the recent improvements and enhancements. I believe these changes
significantly improve both the app’s quality and user value.
 
Thank you for your time, consideration, and support. I look forward to your
positive response.
 
Sincerely,
Karishma Kevadiya
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 02:05PM

Hi,
 
Thank you for contacting the Mobile Ads SDK Support team.
 
I have checked your account and noticed that ad serving is disabled due to a policy issue.
Based on the AdMob app ID, the best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.
 
If you have any questions about usage of the Google Mobile Ads SDK, please feel free to reach out.
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 14:05:37Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u6AGf:ref" (ADR-00332240)
Szymon Gajdzica Labmatic <sz.ga...@labmatic.com>: Sep 09 12:03AM -0700

Is it fixed in version 12.11.0?
 
On Thursday, September 4, 2025 at 9:09:03 PM UTC+2 Mobile Ads SDK Forum
Advisor wrote:
 
Mobile Ads SDK Forum Advisor <mobile...@forumsupport.google>: Sep 09 11:58AM

Hi,
 
Currently we have no updates at this moment. Please note that our team is actively working on the issue and will let you know as soon as an update is ready. Meanwhile, your patience is highly appreciated.
 
Thanks,
 
Mobile Ads SDK Team
 
 
Feedback
How was our support today?
 
 
[2025-09-09 11:58:25Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u53mu:ref" (ADR-00330890)
Jake <jaker...@gmail.com>: Sep 09 02:49AM -0700

I can see that SDK 24.6.0 has just been released. Is the Android 15 issue
fixed in this update?
 
On Monday, 8 September 2025 at 11:00:52 UTC+2 master word wrote:
 
Liran Barsisa <lbl...@gmail.com>: Sep 09 02:59AM -0700

@Jake How did you find about it? I can't find it on any of these websites,
and the IDE doesn't offer it either:
 
https://firebase.google.com/docs/admob/android/quick-start#add-and-initialize-sdk

https://mvnrepository.com/artifact/com.google.android.gms/play-services-ads?repo=google
https://developers.google.com/admob/android/rel-notes
https://developers.google.com/android/guides/setup#add_google_play_services_to_your_project
 
Also, can you please test it out and tell ?
Such a change should be possible to check if it has some fix...
 
On Tuesday, September 9, 2025 at 12:49:04 PM UTC+3 Jake wrote:
 
Liran Barsisa <lbl...@gmail.com>: Sep 09 03:10AM -0700

Anyway, I removed all workarounds I had for this, including the theme of
the AdActivity, and targeted API 36.
Testing on Pixel 6 with Android 16, not sure if fixed, at least for test
ads.
It has the "Test Ad" in the problematic region (the camera hole is there),
yet the ad itself is below the top insets.
I've also noticed that even though I have "test ad" at the top, some of
them are of actual apps (even localized), which is a bit weird... I hope
it's ok.
See attached.
 
 
On Tuesday, September 9, 2025 at 12:59:53 PM UTC+3 Liran Barsisa wrote:
 
Liran Barsisa <lbl...@gmail.com>: Sep 09 03:13AM -0700

On the other hand, the ad-inspector is still not working properly.
Not only that it shows content on the problematic region at the top, but
its bottom region is still being cut.
See attached.
So, maybe it's not fixed...
On Tuesday, September 9, 2025 at 1:10:39 PM UTC+3 Liran Barsisa wrote:
 
Alina Alcott <alina...@gmail.com>: Sep 08 10:52PM -0700

implementation 'com.google.android.gms:play-services-ads:24.6.0'
 
how to fixes this version 24.6.0
Ez'raa Dechwong <dechwon...@gmail.com>: Sep 09 07:06AM +0700

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Mobile Ads SDK Forum Advisor

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Sep 10, 2025, 2:32:53 AM (3 days ago) Sep 10
to puriartej...@gmail.com, google-adm...@googlegroups.com

Hi Pedro,

Thank you for contacting the Mobile Ads SDK Support team.

Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. Should you encounter any difficulties related to the Mobile Ads SDK, kindly provide a detailed description of your concern, and we will guide you accordingly.


Thanks,
 
Google Logo Mobile Ads SDK Team

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[2025-09-10 06:31:31Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u63EX:ref" (ADR-00332145)



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