The size of the "documents and data" app is continuously increasing

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FreeLearning

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May 9, 2024, 5:29:16 PMMay 9
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Hi, I encountered a problem with your "iOS SDK", it increases the weight of "Documents & Data" a lot. This behavior can make users "suspicious" who perhaps believe that the app is doing something secretly with their data, especially for very simple and small apps. It can also lead users to delete the application to free up space.

I haven't tested the behavior with Android, maybe you can tell me more.

You can find all the information here (https://github.com/googleads/googleads-mobile-flutter/issues/1068), including the comment of a person who works with you who advises me to open an issue here to bring it to yours attention.

Mobile Ads SDK Forum Advisor

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May 10, 2024, 2:35:07 AMMay 10
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Hi,

Thanks for contacting us.

I have examined the Google Sample Code, including examples for banner and interstitial ads, and I have not observed any issues with memory. When the app is closed and subsequently restarted, the initial memory space is accurately restored.

Could you please confirm this observation using the latest SDK version (11.4.0)?  If you continue to encounter memory issues, kindly provide the following information:

  • Device information
  • SDK version
  • ads type
  • Any advance way to get this issue ?
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIwGX:ref" (ADR-00234410)

Thanks,
 
Google Logo Mobile Ads SDK Team


FreeLearning

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May 11, 2024, 10:18:33 AMMay 11
to Google Mobile Ads SDK Developers

Hi,

I'm using iPhone 15 iOS 17.4.1, GoogleMobileAds version 5.1.0 (Flutter package) (in the changelog it says "GMA iOS dependency to 11.2.0").

I used the example project (https://github.com/googleads/googleads-mobile-flutter/tree/main) in (googleads-mobile-flutter/packages/google_mobile_ads/example/). I did “flutter build ios” and “flutter install” on my phone. I leave you the link to a video that shows my testing method (i.e. open the app, show ads and check if and how much space has increased) (https://youtu.be/H8PUTGPLpD0).

Mobile Ads SDK Forum Advisor

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May 16, 2024, 7:18:00 AMMay 16
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Hi,

Thank you providing details.

I've checked Sample Project but unable to get this memory issue. 
When i close the ads memory are getting reduced. This can be seen in Xcode memory graph too.
Are you using any background functionality where ads are not deallocating when close.

If possible could you provide your sample project to us for further investigation.

Mobile Ads SDK Forum Advisor

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May 16, 2024, 7:18:06 AMMay 16
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Hi,

Thank you providing details.

I've checked Sample Project but unable to get this memory issue. 
When i close the ads memory are getting reduced. This can be seen in Xcode memory graph too.
Are you using any background functionality where ads are not deallocating when close.

If possible could you provide your sample project to us for further investigation.
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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2. Fill out all fields, and attach your file(s).

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Mobile Ads SDK Forum Advisor

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Jun 4, 2024, 10:23:55 AMJun 4
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Hi,

I am able to replicate and raised this as an issue. I will update once any update will come, meanwhile your patience is important.

Thanks

Mobile Ads SDK Forum Advisor

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Jun 4, 2024, 10:24:26 AMJun 4
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FreeLearning

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Jun 4, 2024, 3:57:39 PMJun 4
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Thank you
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