Admob tgkill Crash on Unity Game

[ersin...@live.com]

We are developed game using Unity & Admob. We got too many crashes. We known that reason is Admob.

When I kill app on focus-out , Game is crashed (not all time. It is hard to reproduce)

Stack Trace :

    Caused by java.lang.Error: signal 6 (SIGABRT), code -6 (?), fault addr --------

    Build fingerprint: 'samsung/dreamltexx/dreamlte:7.0/NRD90M/G950FXXU1AQF7:user/release-keys'

    Revision: '10'

    

    at libc.tgkill(tgkill:12)

           at libc.pthread_kill(pthread_kill:34)

           at libc.raise(raise:10)

           at libc.__libc_android_abort(__libc_android_abort:34)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

           at libc.abort(abort:4)

Tools and SDK versions :

    Unity 5.5.3f1

    Admob 3.4.0

    Google Play Services 10.2.0

    play-services-ads-lite-10.2.0

    play-services-base-10.2.0

    play-services-basement-10.2.0

    play-services-gcm-10.2.0

    play-services-iid-10.2.0

   

    Game On Focus : 99% Not Focus , 1% Focus

    Operating System : 97% Android 7.x

How can we fix it ?

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello, 

Thank you for contacting us. Based on the logs, I do not see any trace of the Mobile Ads SDK. This might be a Unity crash as mentioned here. However, we would need some additional information to investigate further.

• Complete Crash logs and Charles logs
• Sample project or Code snippets of your implementation
• Are you able to reproduce the crash locally?
• If yes, steps to replicate the crash
• Details about the type of ads being served

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

[ersin...@live.com]

Crash log is attached.

1- Load Admob Interstitial Ad

2- Kill application before Interstitial Ad is load. App will be crash (but It is hard to reproduce.)

3- Ad type is Interstitial.

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello, 

Thank you for providing the details. I was not able to reproduce the crash with our sample apps following the steps provided above. Additionally, I do not see any trace of the Mobile Ads SDK in the stack trace attached. Can you try to reproduce the issue with our sample apps and provide us with the detailed steps? If you could provide us with a sample project of your implementation and Charles logs, it will help us debug further.

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

On Wednesday, July 19, 2017 at 6:09:45 AM UTC-4, ersin...@live.com wrote: