Firebase and Mobile Ads Plugin (SDK) for Unity, not working together

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Built4Fun Entertainment

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Jan 22, 2019, 12:20:54 PM1/22/19
to Google Mobile Ads SDK Developers
Hello, 
I had implemented at first the Firebase SDK in Unity, then the Mobile Ads SDK in Unity.
Both SDK are up to date on the newest version, which can be downloaded.
After I had created successfully an APK build and installed this on an Android Device I get an error message during the start.
The app crashes directly at the start, before anything is shown. On the Display of my Device pop up " APPNAME had stopped".

I have tried both SDK in individually APK's and it works.
Now i think  the problem is that both SDK cannot working together.

Because of this I have used USB-Debugging and Logcat on my PC to get more informations about this crash. I have started the app on my device and filtered the logs during recording with Logcat, so it show only logs related to the app. The logfile recorded a longer time as it was activated. I think it should be relevant from log 01-18 22:53:24.566 until the end. Because the APK was started and stopped around at this time.

Here is a Download File as PDF of the logcatfile.

What are you think about this problem?
Someone have an idea how I can fix this problem?

mobileadssdk...@google.com

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Jan 22, 2019, 3:07:22 PM1/22/19
to Built4Fun Entertainment, Google Mobile Ads SDK Developers
Hello,

Can you try again with our sample apps and then try to integrate the firebase unity plugin and then let us know? I don’t see any issue with our sample apps and firebase unity plugin. I have also looked at the logs and I don’t see any specific issue. This doesn’t seem like Mobile ads unity/firebase plugin issue to me. Can you provide us an apk/sample app to debug further. You can use "Reply Privately to Author" option to send the details privately.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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mobileadssdk...@google.com

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Jan 23, 2019, 4:12:49 PM1/23/19
to Built4Fun Entertainment, Google Mobile Ads SDK Developers
Hello,

I have tested this out and I was able build without any issues. Can you send us the complete device logs again and try on a different device and see if you are able to build without issues? You can share us a an apk/sample app as a zip file in a drive link via "Reply Privately to Author" option to share the details privately.


Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/22/19 15:07:09 mobileadssdk...@google.com wrote:
Hello,

Can you try again with our sample apps and then try to integrate the firebase unity plugin and then let us know? I don’t see any issue with our sample apps and firebase unity plugin. I have also looked at the logs and I don’t see any specific issue. This doesn’t seem like Mobile ads unity/firebase plugin issue to me. Can you provide us an apk/sample app to debug further. You can use "Reply Privately to Author" option to send the details privately.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/22/19 12:20:54 built4funentertainment@gmail.com wrote:
Hello, 
I had implemented at first the Firebase SDK in Unity, then the Mobile Ads SDK in Unity.
Both SDK are up to date on the newest version, which can be downloaded.
After I had created successfully an APK build and installed this on an Android Device I get an error message during the start.
The app crashes directly at the start, before anything is shown. On the Display of my Device pop up " APPNAME had stopped".

I have tried both SDK in individually APK's and it works.
Now i think  the problem is that both SDK cannot working together.

Because of this I have used USB-Debugging and Logcat on my PC to get more informations about this crash. I have started the app on my device and filtered the logs during recording with Logcat, so it show only logs related to the app. The logfile recorded a longer time as it was activated. I think it should be relevant from log 01-18 22:53:24.566 until the end. Because the APK was started and stopped around at this time.

Here is a Download File as PDF of the logcatfile.

What are you think about this problem?
Someone have an idea how I can fix this problem?

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

mobileadssdk...@google.com

unread,
Jan 24, 2019, 4:47:27 PM1/24/19
to Built4Fun Entertainment, Google Mobile Ads SDK Developers
Hello there,

Thanks for sharing the logs and your APK. None of the logs provided shows that the Mobile Ads SDK was properly integrated. Can you provide us a sample app for us to look into because the logs don't mention any of our SDK symbols and it might be due to your implementation issue. Unfortunately, by testing apk we were not able to diagnose anything about the cause of the issue. So, please share a sample project with your implementation and we will be happy to assist you.


Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 01/23/19 16:12:36 mobileadssdk...@google.com wrote:
Hello,

I have tested this out and I was able build without any issues. Can you send us the complete device logs again and try on a different device and see if you are able to build without issues? You can share us a an apk/sample app as a zip file in a drive link via "Reply Privately to Author" option to share the details privately.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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