Why did Admob take part of my balance and my eCPM dropped to almost zero?

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Sitnikova Apps

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Aug 24, 2022, 8:07:27 AM8/24/22
to Google Mobile Ads SDK Developers
It's not tech question but i can't contact support.

I had Google ADS ads running, I attracted installations for my application from there, everything was fine from the beginning, ecpm was about $5 and income was about $100 (The application generated income for about a week) . Yesterday I logged in and saw the following, from all my income for the week there was only $30 left and my ecpm dropped to $1-2 in some days and in recent days it is about $0.04 at all! I beg you to sort out this problem, I know that admob can correct my income within 48 hours, but it took about 5 days and my traffic, views and clicks were as clean as possible, since I advertise the application in Google Ads. Please help.

Mobile Ads SDK Forum Advisor

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Aug 24, 2022, 1:22:41 PM8/24/22
to sitnik...@gmail.com, google-adm...@googlegroups.com
Hi Sitnukova,

Thank you for reaching out to us. However, I'm afraid that this forum can only provide support on the technicalities related to the code implementation of the Mobile Ads SDK. For revenue-related concern, we recommend that you reach out to the Product Support Team as they're the appropriate team that could help you in this. I hope you get a response from them soon.

Regards,
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Teejay Wennie
Mobile Ads SDK Team
 

 

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