Crash on play-services-ads:23.2.0

[Vũ Quốc Chinh]

I don't know how to fix this bug. It is crashing on Android 11 for some Oneplus users. I hope to receive help from you

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team. 

Could you confirm whether the mentioned issue is reproducible in our Google sample project? If yes, kindly share the below information privately so we can review it and try to replicate the problem. After doing so, we will be better equipped to offer a solution. 

• Sample project reproducing the issue
• Steps to replicate the issue
• Complete crash logs
• Frequency of crashes.

You can provide the following details via reply privately to the author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

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This message is in relation to case "ref:!00D1U01174p.!5004Q02vGac8:ref" (ADR-00269568)

Thanks,
 

Mobile Ads SDK Team