Re: Admob Rewarded Video Not Showing Unity 3d

[EvilKiller123]

On Thursday, May 18, 2017 at 10:42:44 AM UTC+5, Basit Farooq wrote:

Admob Rewarded Video Not Showing getting the error "Add Failed To Load", Not Using any Mediation Just Wanted Simple AdMob Rewarded Video To Popup, I Have Tried Your Sample Project And Your Admob Test Id But The Result Is The Same. 

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

In order for us to investigate your issue further, can you provide us the following information?

• The affected Ad Unit IDs
• All warning/error logs that were displayed
• A sample code snippet/project where the issue can be replicated
• Logs from Charles' Proxy with SSL Proxying enabled

Additionally, I would like to point out that, if you just created your Ad Unit ID, then do note that newly created Ad Unit IDs take a bit of time before they start to show ads.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[EvilKiller123]

 here my script i am using buttons to request and call the add but it wont show.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

Thanks for providing your code snippet. There doesn't seem to be anything suspicious about your implementation. However, I tried using the Ad Unit ID, located inside the script you sent, on our sample apps and I was able to successfully show ads on my end.

That said, to further investigate the cause of the issue, kindly provide the following information so we may investigate further:

• All warning/error logs that were displayed

• Logs from Charles' Proxy with SSL Proxying enabled

Additionally, make sure you are trying to test using a physical Android/iOS device since Ads will not load when you use Unity's Scene Preview.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[EvilKiller123]

Due To Some reason I Cant use The Following Software You recommended. Can You Please Guide Me Through Another Process To Check The Logs, Although I Am Not Seeing Any Errors Nor any Warnings In Unity.

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

Were you able to replicate the issue when using your Ad Unit ID and our sample apps?

You can use tools such as Logcat in order to get the logs obtained from the device, and possibly the logs shown from Ad Events when the ads fail to load on your end. Once you have obtained these logs, do share it with us so we may investigate further on your issue.

Alternatively, you can also use our Troubleshooter for additional assistance on why ads are not showing on your end, or contact our Product Support Team.

Regards,

Joshua Lagonera

Mobile Ads SDK Team