Unable to request new PIN / Unable to Email to AdMob

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gdev...@gmail.com

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Apr 6, 2017, 5:18:54 AM4/6/17
to Google Mobile Ads SDK Developers
Hi,

I understand I am posting in wrong google forum, but I don't have any choice, there is no forum for AdMob PIN issue, only Help Center. I have issue with AdMob email direct contact too.

I didn't received PIN due to some reasons. Now I am trying to request for it, but I am unable to.

First option as written in help:
  1. Sign in to your AdMob account at https://apps.admob.com.
  2. Go to Settings > Account settings > PIN verification.
  3. Click Verify address.
  4. At the bottom of the page, click Request new PIN. => I am unable to find  "Request new PIN" text / link on the PIN verification page 
Second option I am trying to Email to AdMob, but something missing on the contact page. Please see screenshots.

I am unable to contact AdMob.

Let me know if I am missing something.

-Gayatri

S
email-contact-missing.jpg
Request new PIN - missing.jpg

Joshua Lagonera (Mobile Ads SDK Team)

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Apr 6, 2017, 5:40:07 AM4/6/17
to Google Mobile Ads SDK Developers
Hi Gayatri,

You can use this form for concerns regarding your PIN. 

Regards,
Joshua Lagonera
Mobile Ads SDK Team

gdev...@gmail.com

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Apr 6, 2017, 6:53:12 AM4/6/17
to Google Mobile Ads SDK Developers
Thanks Joshua, this link helped. :)
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