Cannot See Ads on my iOS app it does not load anything it has been blank and I have followed every instruction correctly, it Just does not come.
Arvind Arya
Mobile Ads SDK Forum Advisor Prod
Hi Arvind,
Thank you for raising this to us.
So we could check on our end, could you share with us the details below via Reply privately to author option?
- App ID and Ad Unit ID
- Link to the published app (if available)
Regards,
Mark Albios
Mobile Ads SDK Team
ref:_00D1U1174p._5004Q21kLau:ref
Mobile Ads SDK Forum Advisor Prod
I work with Mark and will try to assist you. We received 2 of your private messages and you can safely use that method to send your ad unit Id's and app Id so that we can test on our end. It looks like you didn't receive our reply. We can answer you on the forum though regardless.
Kind regards,
Aryeh Baker
Mobile Ads SDK Forum Advisor Prod
Hi Arvind,
Kindly provide the details below (via Reply privately to author) so that we can investigate the issue:
- Ad unit ID/s affected
Regards,
Ziv Yves Sanchez
Mobile Ads SDK Forum Advisor Prod
Hi Arvin,
Thank you for giving us your Id's in private. I tested your Id's in our sample apps (banner example) using the following steps:
- added the delegate "didFailToReceiveAdWithError" as described here - https://developers.google.com/admob/ios/banner#ad_events,
- added to the callback print("adView:didFailToReceiveAdWithError: \(error.localizedDescription), \(error.code)")
This webpage explains that error code 1 means The ad request was successful, but no ad was returned. You are not receiving ads due to lack of inventory. This also means that your ad unit id and app id are correct. If you would use our test ads and test app Id that come with that sample in your app and you see an ad you will prove that your SDK implementation is correct. Kindly note that ad inventory issues are out of scope of this forum, for we only support integrating the Mobile Ads SDK into apps. The forum that addresses ad inventory is the AdMob Forum. With that being said, since you mentioned that your account is relatively new, I can offer advice that I've heard that seems to be especially helpful for those who are just starting out with AdMob relating to increasing ad inventory:
-
account setup - to setup tax info, name and address and phone number in your AdMob Account with verification if applicable
-
to take action when a message shows at the top of your account when you sign in even if there's no hint it will affect ad serving
-
to make certain that the app doesn't have any PlayStore violations - https://support.google.com/googleplay/android-developer/answer/2985876?hl=en&ref_topic=3453554
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to publish your app on Google PlayStore and set up an app-ads.txt on your apps website - https://support.google.com/admob/answer/9363762?hl=en
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to fill out as soon as possible whenever you reach a revenue threshold all the payment details you can fill out in your AdMob Account at that revenue threshold - https://support.google.com/admob/answer/2772208, video describing thresholds
-
to have in mind what would tempt more advertisers to rent space on your app
I have heard that account setup is crucial for ad serving for new AdMob users, and it's understandable that advertisers would want a safe return on investment just as much as app publishers do.
Kind regards,
Aryeh Baker
Mobile Ads SDK Forum Advisor Prod
Hi Arvind,
Thank you for getting back to us privately.
As mentioned by my colleagues on the previous conversations, this support channel can only assists you with the code implementation of the Mobile Ads SDK. Since this issue is more on ad-serving, we recommend reaching out to the Product Support Team so that the product specialists there would be able to provide their insights to this.
Regards,
Mark Albios