You already have an account

[thesalty...@gmail.com]

Hello, 

I recently created an AdMob account with this gmail account and I received an email from them saying "You already have a Google AdMob account"

I tried cancelling the other email (non-gmail) account, but I could not follow the steps given by the Help Center because the buttons I should click on AdMob or AdSense are disabled.

How can you help me solve this issue?

Thank you.

[mobileadssdk...@google.com]

Hi there,

Thanks for reaching out to us.

Please note that this forum is mainly for technical concerns specific to the code implementation of the Mobile Ads SDK.

For issues regarding your AdMob account, please refer to these Account issues FAQs or raise them over to the AdMob Help forum.

Regards,

Janica Khemlani

Mobile Ads SDK Team

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[thesalty...@gmail.com]

Hi,

I just fixed the issue I has before. My Google AdSense account is working properly. Now the error I see is "Request Error: No ad to show." when I use my app id and ad unit id, but If I use the test ids provided by Google, my test ads are displayed. How can I email you my ids so you can test them and see why they don't work?

Thank you!

[mobileadssdk...@google.com]

Hi,

Thank you for sharing with us that your previous issue with your account has already been resolved.

As for the "No Ad to show" error, you may share with us privately your Ad Unit Id/s using Reply privately to author option so we can test it on our end. On the other hand, since you were able to display test ads using our sample Ad Unit Ids, then this means that your code implementation is working correctly.

However, since this is a new issue different from your previous account related concern, I suggest that you create a new thread with the new details and we'll continue the investigation from there for better tracking.

Regards,

Ivan Bautista

Mobile Ads SDK Team

On 01/25/19 09:20:51 thesalty...@gmail.com wrote:

Hi,

I just fixed the issue I has before. My Google AdSense account is working properly. Now the error I see is "Request Error: No ad to show." when I use my app id and ad unit id, but If I use the test ids provided by Google, my test ads are displayed. How can I email you my ids so you can test them and see why they don't work?

Thank you!

On Sunday, January 20, 2019 at 6:46:20 PM UTC-8, mobileadssdk-forumadvisor wrote:

Hi there,

Thanks for reaching out to us.

Please note that this forum is mainly for technical concerns specific to the code implementation of the Mobile Ads SDK.

For issues regarding your AdMob account, please refer to these Account issues FAQs or raise them over to the AdMob Help forum.

Regards,

Janica Khemlani

Mobile Ads SDK Team

On 01/19/19 05:45:23 thesalty...@gmail.com wrote:

Hello, 

I recently created an AdMob account with this gmail account and I received an email from them saying "You already have a Google AdMob account"

I tried cancelling the other email (non-gmail) account, but I could not follow the steps given by the Help Center because the buttons I should click on AdMob or AdSense are disabled.

How can you help me solve this issue?

Thank you.

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You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.

To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsubscrib...@googlegroups.com.

To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/75ed27f1-3251-4cf0-928d-20aa1b34faca%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

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To unsubscribe from this group and stop receiving emails from it, send an email to google-admob-ads-sdk+unsub...@googlegroups.com.
To post to this group, send email to google-admob-ads-sdk@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/3c4540f5-b06a-4427-820e-68f205c7bbb0%40googlegroups.com.