Admob not finding my game on the app store. can't link my game.

[naama...@gmail.com]

Hi. 

I'v been waiting more than a week now, and admob still didn't index my game so i can't link it.

https://itunes.apple.com/us/app/split-the-cube/id1262904274?l=iw&ls=1&mt=8

this is the link to my game.

what could be the problem?

[Deepika Uragayala- MobileAds SDK team]

Hi there,

Thanks for contacting us. It would take sometime for the AdMob dashboard to reflect new apps from the AppStore. However, you can always manually add your app and monetize it. For now, I would suggest that you manually add your app and try again.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[naama...@gmail.com]

Well I can't manually link my app because it's not finding it when searching the app name/ developer/ app id on the app settings.

Since last week i check everyday if I can manually link my app. But it's not finding it. 

[Deepika Uragayala- MobileAds SDK team]

Hi there,

It would appear in the AdMob dashboard usually around a week's time. But you must be able to manually add an app without any issues. All you have to do is to add your App Name and select the Platform. After you are able to view your app from the dashboard, simply link it. Manually adding the app means you don't need to link the app right away. Can you tell us where you are having issues while manually adding your app?

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[naama...@gmail.com]

I don't understand. 

I have added my app as normal without linking it because it wasn't on the app store yet. so i wanted to test the ads and then publish my game.

Now that my game is on the app store I want to link it so i would see the logo and stuff like that.

But when going to the app settings and click the link to the app store button i cannot find it in search results.

Do you say that it's done automatically after a week?

It's been a week since my app went live so it's not linked yet.

[Deepika Uragayala- MobileAds SDK team]

Hi there,

You would be able to use the Ad Unit Ids created under the manually added app even after the app has been published without it being linked in your dashboard. But, do link your app as soon as you notice it in the AdMob dashboard. I won't be able to comment on any exact timeline on when it would get updated but simply keep an eye on it and link it when it does.

Regards,

Deepika Uragayala

Mobile Ads SDK Team

[tuan bui]

Dear Deepika

I have the same issue with naama, it's a week from the day my app appeared on app store. It's ok if I can't link my app, but when I want to use adwords to promote my app, It still can't find my app to link to, can you help me on this ?

Thank you

[naama...@gmail.com]

OK.. I'll keep an eye out.

Just for your information, yesterday I published the same game on the play store and I could link it just after a few hours so there must some problem with the app store index speed.

Thanks for your help.

[Deepika Uragayala- MobileAds SDK team]

Hi Tuan,

You will have to wait for few days for your app to be visible in the AdMob dashboard. You can contact our AdMob Product Support team if you are unable to find your app even after couple of weeks.

Regards,
Deepika Uragayala
Mobile Ads SDK Team