"No ads to show" under iOS

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AB

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Mar 9, 2021, 8:18:15 PM3/9/21
to Google Mobile Ads SDK Developers

In my Flutter App, the iOS app has never shown a production "real" ad, even though test ads work perfectly. Under iOS in production I get an error "no ads to show". On Android, production ads are showing no problems. Can anyone shed any light why iOS would be posing a problem? 

Thanks

AB

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Mar 9, 2021, 8:35:41 PM3/9/21
to Google Mobile Ads SDK Developers
I have just swapped out https://pub.dev/packages/admob_flutter for the official https://pub.dev/packages/google_mobile_ads and I am seeing the same "No ads to show" which makes be believe its server side. So not sure where to go from here.... 

Mobile Ads SDK Forum Advisor Prod

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Mar 9, 2021, 9:36:20 PM3/9/21
to al...@strayan.net.au, google-adm...@googlegroups.com

Hi there,

Thank you for reaching out.

With regard to the “no ads to show” issue, I would recommend running through this documentation to understand common reasons why apps show few or no ads. Also, as this is more on an account or an ad serving-related issue, I suggest reaching out to our Product Support Team for further assistance.


Regards,


Google Logo
Sherwin Diesta
Mobile Ads SDK Team
 

 

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AB

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Mar 11, 2021, 5:29:52 PM3/11/21
to Google Mobile Ads SDK Developers
Thanks Sherwin, 

I have gone through the list and checked everything - it seems to be as per the documentation. 

I have posted here but no reply so far. Any other ideas how I can rule out server side issue? 

Thanks

Alex

Mobile Ads SDK Forum Advisor Prod

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Mar 11, 2021, 9:10:23 PM3/11/21
to al...@strayan.net.au, google-adm...@googlegroups.com

Hi Alex,

Thank you for your reply.

Thank you also for posting your concern on AdMob Help Community, someone from product support team will get back to you shortly. In the meantime, can you share with us the following information for our reference and so we can verify on our end? Kindly provide the requested details via Reply to author, or a direct, private reply to this email or via our testing alias: mobileads...@gmail.com?

AB

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Mar 11, 2021, 11:15:38 PM3/11/21
to Google Mobile Ads SDK Developers
Thanks, I have send you a private email. Cheers

Mobile Ads SDK Forum Advisor Prod

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Mar 12, 2021, 3:50:48 AM3/12/21
to al...@strayan.net.au, google-adm...@googlegroups.com

Hi Alex,

Thank you for sharing this information privately. Upon checking on my end I can confirm that the app is ready for linking via AdMob UI. Could you kindly try linking your app on your end and let me know if the ads don't show after linking?


Regards,


AB

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Mar 13, 2021, 4:46:12 PM3/13/21
to Google Mobile Ads SDK Developers
Thank you - whatever has happened seems to have worked! I can link my app now and it is showing ads under iOS. Thank you!
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