google_mobile_ads SafeArea override

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FreeLearning

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Jan 5, 2024, 11:33:52 AM1/5/24
to Google Mobile Ads SDK Developers
Hi, I'd like to let you know that I'm still having this issue: "https://github.com/googleads/googleads-mobile-flutter/issues/635". On GitHub the bug has been closed and the last message asked to write here if the error was still encountered.

Can you check if classic interstitials on devices with a notch (I use a Motorola G22) still cause this problem?

Every time I open an interstitial, it causes the error mentioned in the bug on GitHub that I linked to you (I have attached an example screenshot)
Screenshot_20240105-172853.png

FreeLearning

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Jan 5, 2024, 11:42:07 AM1/5/24
to Google Mobile Ads SDK Developers
The problem occurs with interstitialAd.setImmersiveMode(true); or without.

Mobile Ads SDK Forum Advisor

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Jan 5, 2024, 4:59:19 PM1/5/24
to freelearni...@gmail.com, google-adm...@googlegroups.com

Hi,

Thank you for contacting the Mobile Ads SDK Support team. 

By reviewing your concern, I understand that you are facing an issue with the interstitialAd SafeArea in unity android app.

Kindly provide the Sample Project privately for further investigation. So that we can have full visibility of your implementation.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply privately to author option or using the steps below:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002rUqv7QAC&entry.80707362=00217970

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Kindly provide the below information via the Reply to author option. 
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rUqv7:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


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Mobile Ads SDK Forum Advisor

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Jan 8, 2024, 7:03:48 AM1/8/24
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Hi,

Thank you for getting back to us.

By reviewing your concern, I understand that you are facing issues with interstitial ads in the Android platform . Can you please confirm whether you are able to reproduce the same error in Google sample project. If you are able to reproduce the same error, Can you Kindly provide the below information via “Reply to author” option for further investigation:
  • app ID
  • ad unit ID
  • Mobile Ads SDK Version
  • Screenshot 
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