Unity Google Admob Plugin for iOS always showing test ads

[ActivelyX]

I have integrated the Unity Admob plugin for Android and iOS into my Unity game.

I have been told by users that all they see are test ads on their iOS devices.

I have my personal devices configured as test devices in the Admob console. I don't have other users' devices configured as test devices.

Why are they getting test ads?

Thanks.

[ActivelyX]

App-ID:  ca-app-pub-4424337303314812~6120623318

Ad Unit ID for banner:  ca-app-pub-4424337303314812/8255816153

Ad Unit ID for interstitial: ca-app-pub-4424337303314812/3735500109

Ad Unit ID for rewarded: ca-app-pub-4424337303314812/5322531050

Test ads work. But I'm not hardcoding the test ad unit ids in the code. I'm coding the ids above.

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for reaching out to us.

I've tested the ad unit IDs you've provided and I'm not displaying any ads. Would you kindly confirm if this is the case for you as well using our iOS sample app (https://github.com/googleads/googleads-mobile-ios-examples)? 

Also, have you added your test device programmatically (https://developers.google.com/admob/unity/test-ads)? This might cause the issue where your users are receiving test ads.
 

This message is in relation to case "ref:_00D1U1174p._5004Q2mVeZG:ref"

Thanks,
 

Mobile Ads SDK Team

[ActivelyX]

Is there any update on this issue? 

The iOS AdaptiveBannerExample reports that "17 required SKAdNetwork identifier(s) missing from Info.plist." These identifiers are in the Info.plist.

The test environment is running on an iMac with Ventura 13.4.1 and Xcode 14.3.1.

Thanks.