Hi Anh,
Thank you for reaching out to us.
With regard to the crashes that you're encountering, can you confirm first if you're using the Mobile Ads SDK with the dependencies of "implementation 'com.google.android.gms:play-services-ads:21.5.0'"? I've seen that you're using the "implementation 'com.google.firebase:firebase-ads:21.5.0'", can you confirm if you're using the Firebase for AdMob? In addition to that, kindly provide us the following details below for us to further check. You can provide the following details via reply privately to author option or directly provide it to the link below.
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Mobile Ads SDK Team |

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Mobile Ads SDK Team |
Hi,
Thank you for contacting the Mobile Ads SDK Support team.
It is always recommended to use the latest version of the SDKs to avoid any issues.
Could you kindly provide the below information privately for further investigation:
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files via reply to author option or by performing the following steps:
3. Please reply to this thread when you have uploaded your file(s). Please do not share this link.
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Mobile Ads SDK Team |