Admob test banner and intersterstial ads load OK when in test but real ads fail to load

[Yao Li]

My app integrates AdMob ads, it shows test ads for both banner and interstitial but neither of production real ones, here is my app link, feel free to email me if need admob app id and ad unit id.

• Google Play services SDK version you're integrating with ('com.google.gms:google-services:3.1.1')
  
• Version of the Google Play services apk installed on your device ('com.google.android.gms:play-services-ads:11.0.4')
  
• model and OS version of the device that exhibits the issue (every model and OS, my test one is Sumgung-SM-N920A (Note 5), Android 7)
• Your SDK integration code, if relevant

fun requestBannerAd() {
        val adRequest = AdRequest.Builder()
//                .addTestDevice(AdRequest.DEVICE_ID_EMULATOR)        // All emulators
//                .addTestDevice(BaseApplication.getInstance().getString(R.string.ad_unit_sazze_device_id))
                .build()
        mAdView.loadAd(adRequest)
    }

[Yao Li]

11-17 08:11:39.777 5423-5423/? I/Ads: Starting ad request.

11-17 08:11:39.781 5423-5423/? I/Ads: Use AdRequest.Builder.addTestDevice("9E.......36") to get test ads on this device.

11-17 08:11:40.553 3960-5658/? W/Ads: Received error HTTP response code: 403

11-17 08:11:40.554 5423-5435/? W/Ads: There was a problem getting an ad response. ErrorCode: 0

11-17 08:11:40.555 5423-5423/? W/Ads: Failed to load ad: 0

11-17 08:11:44.541 1255-4459/? D/IzatProviderEngine_jni: onAddRequest called by network

11-17 08:11:44.541 1255-4459/? E/IzatSvc_IzatManager: I/LocTech-Label :: IZATMANAGER :: Add Request In

[Yao Li]

In AdMob panel, App overview tab, AdMob Network performance section, it shows zero requests in last 7 days. (I published two versions in Google Play yesterday, but neither of them shows any ads)

[Yao Li]

I tried google sample apps with ads, banner ads work in both emulator and read device, interstitial ads don't work for either of them.

Banner ads log:

11-17 10:16:00.443 22797-22797/? I/Ads: Starting ad request.

11-17 10:16:00.444 22797-22797/? I/Ads: Use AdRequest.Builder.addTestDevice("75......15") to get test ads on this device.

11-17 10:16:00.452 22797-22841/? W/Ads: Invoke Firebase method getInstance error.

11-17 10:16:00.452 22797-22841/? W/Ads: The Google Mobile Ads SDK will not integrate with Firebase. Admob/Firebase integration requires the latest Firebase SDK jar, but Firebase SDK is either missing or out of date

11-17 10:16:01.215 22797-22797/com.google.android.gms.example.bannerexample I/Ads: Scheduling ad refresh 60000 milliseconds from now.

11-17 10:16:01.243 22797-22797/com.google.android.gms.example.bannerexample I/Ads: Ad finished loading.

Interstitial ads log:

11-17 10:14:45.523 22123-22123/com.google.android.gms.example.interstitialexample I/Ads: Starting ad request.

11-17 10:14:45.525 22123-22123/com.google.android.gms.example.interstitialexample I/Ads: Use AdRequest.Builder.addTestDevice("75......15") to get test ads on this device.

11-17 10:14:45.549 22123-22256/com.google.android.gms.example.interstitialexample W/Ads: Invoke Firebase method getInstance error.

11-17 10:14:45.549 22123-22256/com.google.android.gms.example.interstitialexample W/Ads: The Google Mobile Ads SDK will not integrate with Firebase. Admob/Firebase integration requires the latest Firebase SDK jar, but Firebase SDK is either missing or out of date

11-17 10:14:46.492 22123-22404/com.google.android.gms.example.interstitialexample I/Ads: Trying mediation network: 

11-17 10:14:46.493 22123-22123/com.google.android.gms.example.interstitialexample I/Ads: Instantiating mediation adapter: com.google.DummyAdapter

11-17 10:14:46.495 22123-22404/com.google.android.gms.example.interstitialexample I/Ads: No fill from any mediation ad networks.

11-17 10:14:46.496 22123-22123/com.google.android.gms.example.interstitialexample W/Ads: Failed to load ad: 3

[Bharani Cherukuri (Mobile Ads SDK Team)]

Hello Yao, 

Thank you for contacting us and providing all the details. Could you provide us the Ad Unit ID's for both the Banner and Interstitial ad formats, so I can take a look and assist you further? Please use Reply privately to author option to provide the details. 

Regards,

Bharani Cherukuri

Mobile Ads SDK Team

[Yao Li]

Hi Bharani,

I fixed the issue by contacting AdMob support team about policy violation, after they re-enable (within one day, so responsive) ad serving to my app, it works now.

Thanks,

Yao