Mediation with open bidding failing

[Martin]

I am trying to configure mediation and troubleshooting with the Mediation Test Suite. However, even though all adapters are "READY" and configured in Admob UI with keys, they always fail to load ads. The device is registered as test device at AppLovin and the zone at AdColony is configured for test only. What am I missing?

[Mobile Ads SDK Forum Advisor]

Hi Martin,

Thank you for reaching out to us. Can you share with us a simple sample of the app with the mediation suite implemented so that we can look further into this for you. This can be shared via "Reply to Author" button.

Regards,

William Pescherine Mobile Ads SDK Team

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[New Account]

Seems my account was marked as spam as I cannot post anymore and all my messages are being deleted? But anyway, this is me again. Did you get my private message with code or should I send again?

[New Account]

It's been a couple of days now, any input would be greatly appreciated.

[Mobile Ads SDK Forum Advisor]

Hi Martin,

We did receive privately your code snippet, if you don't have access to sending privately anymore you may share a link or send directly your project to our testing alias mobileads...@gmail.com with a post on this thread once you have done so.

Regards,

Aryeh Baker Mobile Ads SDK Team

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[New Account]

Hi Aryeh,

So then I understand that you have already gotten my code. I look forward to some feedback as I am currently quite stuck at this issue.

Thanks!

On Monday, July 12, 2021 at 5:09:21 PM UTC+2 helyn mekam wrote:

Heyy kind admin , i cant find my IOS app in admmob section thansk alot

https://apps.apple.com/us/app/music-master-3d-battle-night/id1576082373

[Mobile Ads SDK Forum Advisor]

Hi there,

I've checked your code snippet that you provided, and I wasn't able to find anything wrong with it. That said, would it be possible for you to provide the while project instead? Rest assured the shared project file will be used for investigative purposes only and will not be shared externally. You may upload the requested project into your Google drive and provide the shareable link to us via "Reply to Author" option.

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[Mobile Ads SDK Forum Advisor]

Hi Helyn,

I was able to find your app and it should be linkable to your end. Feel free to get back to us if you still wasn't able to find your app.

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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[New Account]

Hi,

I have sent a private message with a link to a zip containing a project with the issue. Thanks!

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for reaching out to us and providing us your sample app on this.

Upon checking, I was able to get no fill on ad source your provided sample app. With that being said, I will raise this to the rest of the team for further investigation.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

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[Mobile Ads SDK Forum Advisor]

Hi there,

It looks like you're setting npa=1 via extra params on your ad request. When setting npa=1, bid requests are not sent out to 3p partners, including the bidding integrations AppLovin/AdColony that you've configured.

FYI, it looks like you've done all of these steps correctly. If you turn off npa=1, the partners should be getting the bid requests, and hopefully they bid.

Thanks,
Eric, Mobile Ads SDK Team

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[New Account]

Hi,

Thanks for the info! However, I was under the impression that npa=1 should be set if I do not have consent from user to show targeted ads? I cannot actually find any sources on this, but that is how it is commented in production code (not that I can remember why I added it...). Any thought on this?

[New Account]

Also, sorry, but the result without npa=1 is exactly the same.

[Mobile Ads SDK Forum Advisor]

Hello,

That is correct. If you do not have consent to show personalized ads from the users, npa=1 is indeed the flag that indicates this decision to AdMob. However, per https://support.google.com/admob/answer/9234488, this also means bidding requests aren't sent out to 3p partners. The same is true for child directed apps and CCPA requests. This is a behavior difference from waterfall mediation, which would still be called even for requests of this nature. So this expains why your test app wasn't seeing any AdColony/AppLovin bid requests being sent. If you suspect a high percentage of npa=1 requests in production, I'd recommend keeping waterfall items for AdColony/AppLovin in addition to the bidding setup in your mediation groups so those networks can still participate in some capacity for npa=1 requests.

The bidding behavior for child-directed/CCPA/GDPR requests may change in the future, and you can keep an eye on that help center article for updates.

[New Account]

Hi,

I understand. But even without npa=1 there are no ads.

[Mobile Ads SDK Forum Advisor]

Hello,

So if you take out the npa=1 flag, you should start seeing in the bidding report bid requests at least being sent. Whether the provider responds to that bid request is up to that bidder.

If you enable test devices, the bidders should bid more reliably. Outside of test mode, the bidders may decide not to bid.

We are working on adding more tools to help debug bidding. Soon, the ad inspector will be able to show no bid reasons at the bidder level, which should help with the debugging. For now, the best I can offer is if you can share a Charles log via reply privately, I can try replaying the requests you made to see if I'm seeing fill on my end.

[New Account]

Hi,

I have already sent a complete example with test units that will not load. Regardless of npa=1 or not, only admob will load. See the original screenshot in the first message in this thread.

[Mobile Ads SDK Forum Advisor]

Hello,

From your demo provided earlier, you also have tag_for_child_directed_treatment set:
 

RequestConfiguration requestConfig = new RequestConfiguration.Builder()
        .setTestDeviceIds(Arrays.asList(TEST_DEVICE_ID))
        .setTagForChildDirectedTreatment(RequestConfiguration.TAG_FOR_CHILD_DIRECTED_TREATMENT_TRUE)
        .build();

Again, per https://support.google.com/admob/answer/9234488, this also stops bid requests from being sent to 3rd party bidding partners.

Upon removing that param, I see bid requests being sent. AdColony is bidding for me, but AppLovin decided not to bid.

Thanks,
Eric, Mobile Ads SDK Team

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