Google android mobile Ads Crash !! Help! help!

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bjxion...@gmail.com

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Dec 28, 2017, 1:42:03 AM12/28/17
to Google Mobile Ads SDK Developers
Hi, all:
 Recently, our application's crash log shows that the ad is based on google gms, the details of the crash log are pasted below.This crash happened on some devices like the LG K430.
 Can you help us solve this collapse and some suggestions?

Thanks.

crash log:

java.lang.IllegalStateException: Results have already been set
at com.google.android.gms.common.internal.zzbo.zza(Unknown Source)
at com.google.android.gms.internal.zzbbl.setResult(Unknown Source)
at com.google.android.gms.internal.zzbbf.zzz(Unknown Source)
at com.google.android.gms.internal.zzbbf.zzf(Unknown Source)
at com.google.android.gms.internal.zzbbf.zzb(Unknown Source)
at com.google.android.gms.internal.zzbav.zza(Unknown Source)
at com.google.android.gms.internal.zzbdk.zzb(Unknown Source)
at com.google.android.gms.internal.zzbdk.zzrR(Unknown Source)
at com.google.android.gms.internal.zzbdk.onConnected(Unknown Source)
at com.google.android.gms.common.internal.zzaa.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0(Unknown Source)
at com.google.android.gms.common.internal.zzn.zzsR(Unknown Source)
at com.google.android.gms.common.internal.zze.zzy(Unknown Source)
at com.google.android.gms.common.internal.zzh.handleMessage(Unknown Source)
at android.os.Handler.dispatchMessage(Handler.java:102)



Deepika Uragayala- MobileAds SDK team

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Dec 28, 2017, 3:02:14 PM12/28/17
to Google Mobile Ads SDK Developers
Hi there,

Thanks for reporting this to us. This is a known issue and our team is looking into this. I'll update this thread if I have any new information from the team.

Regards,
Deepika Uragyaala
Mobile Ads SDK Team

Chunyu.Long

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Jan 15, 2018, 8:45:53 PM1/15/18
to Google Mobile Ads SDK Developers
Hello,

Besides the crash reported above, a crash may the same issue is :

Android Version: 7.0 & 7.1

java.lang.IllegalStateException
at com.google.android.gms.common.internal.li.J (Unknown Source)
at com.google.android.gms.internal.Wh.c (Unknown Source)
at com.google.android.gms.internal.ci.Y (Unknown Source)
at com.google.android.gms.internal.ci.E (Unknown Source)
at com.google.android.gms.internal.ci.m (Unknown Source)
at com.google.android.gms.internal.ri.a (Unknown Source)
at com.google.android.gms.internal.aq.j (Unknown Source)
at com.google.android.gms.internal.aq.P (Unknown Source)
at com.google.android.gms.internal.aq.onConnected (Unknown Source)
at com.google.android.gms.common.internal.w.d (Unknown Source)
at com.google.android.gms.common.internal.gy.u (Unknown Source)
at com.google.android.gms.common.internal.T.n (Unknown Source)
at com.google.android.gms.common.internal.a.handleMessage (Unknown Source)
at android.os.Handler.dispatchMessage (Handler.java:102)
at android.os.Looper.loop (Looper.java:154)
at android.os.HandlerThread.run (HandlerThread.java:61)

Hope the issues to be solved ASAP.

在 2017年12月29日星期五 UTC+8上午4:02:14,Deepika Uragayala- MobileAds SDK team写道:

Deepika Uragayala- MobileAds SDK team

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Jan 16, 2018, 3:20:16 PM1/16/18
to Google Mobile Ads SDK Developers
Hi there,

Thanks for reporting this to us. It might be a different crash as the stack trace doesn't match the previous one. To investigate further, could you please open a new thread with the following details-
  • Complete crash logs
  • Confirm if you were able to reproduce this crash locally?
  • App link for us to reproduce the issue on our end
  • Are you seeing this crash on any specific devices? 
Regards,
Deepika Uragayala
Mobile Ads SDK Team

jest...@gmail.com

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Feb 11, 2018, 2:07:04 AM2/11/18
to Google Mobile Ads SDK Developers
hi, I think we has the same crash in two apps,however the a app was compile with admob library, but the another one had no compile admob.

the admob version is 11.6.0,
    compile(name: 'play-services-ads-lite-11.6.0', ext: 'aar')
    compile(name: 'play-services-ads-lite-license-11.6.0', ext: 'aar')
    compile(name: 'play-services-basement-11.6.0', ext: 'aar')
    compile(name: 'play-services-basement-license-11.6.0', ext: 'aar')

Here is the crash info that app complie with admob library,

java.lang.IllegalStateException: Results have already been set
	at com.google.android.gms.common.internal.zzbs.zza(Unknown Source)
	at com.google.android.gms.common.api.internal.zzs.setResult(Unknown Source)
	at com.google.android.gms.common.api.internal.zzm.zzy(Unknown Source)
	at com.google.android.gms.common.api.internal.zzm.zzf(Unknown Source)
	at com.google.android.gms.common.api.internal.zzm.zzb(Unknown Source)
	at com.google.android.gms.common.api.internal.zzc.zza(Unknown Source)
	at com.google.android.gms.common.api.internal.zzbr.zzb(Unknown Source)
	at com.google.android.gms.common.api.internal.zzbr.zzakz(Unknown Source)
	at com.google.android.gms.common.api.internal.zzbr.onConnected(Unknown Source)
	at com.google.android.gms.common.internal.zzac.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0(Unknown Source)
	at com.google.android.gms.common.internal.zzn.zzamz(Unknown Source)
	at com.google.android.gms.common.internal.zze.zzy(Unknown Source)
	at com.google.android.gms.common.internal.zzh.handleMessage(Unknown Source)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:145)
	at android.os.HandlerThread.run(HandlerThread.java:61)

Here is the crash info that app without admob.
ps: it used to complie admob (9.2.0) but we removed it for a while
  
java.lang.IllegalStateException: Results have already been set
	at com.google.android.gms.common.internal.zzbs.zza(zzbs.java)
	at com.google.android.gms.common.api.internal.zzs.setResult(zzs.java)
	at com.google.android.gms.common.api.internal.zzm.zzy(zzm.java)
	at com.google.android.gms.common.api.internal.zzm.zzf(zzm.java)
	at com.google.android.gms.common.api.internal.zzm.zzb(zzm.java)
	at com.google.android.gms.common.api.internal.zzc.zza(zzc.java)
	at com.google.android.gms.common.api.internal.zzbr.zzb(zzbr.java)
	at com.google.android.gms.common.api.internal.zzbr.zzakz(zzbr.java)
	at com.google.android.gms.common.api.internal.zzbr.onConnected(zzbr.java)
	at com.google.android.gms.common.internal.zzac.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0(zzac.java)
	at com.google.android.gms.common.internal.zzn.zzamz(zzn.java)
	at com.google.android.gms.common.internal.zze.zzy(zze.java)
	at com.google.android.gms.common.internal.zzh.handleMessage(zzh.java)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:135)
	at android.os.HandlerThread.run(HandlerThread.java:61)

by the way , the two apps both use billing-1.0.arr for InApp
we hope it will help to fit it, thanks.


在 2018年1月17日星期三 UTC+8上午4:20:16,Deepika Uragayala- MobileAds SDK team写道:

mobileadssdk-a...@google.com

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Feb 12, 2018, 12:04:31 PM2/12/18
to jest...@gmail.com, Google Mobile Ads SDK Developers
Hi there,

Thanks for reporting this to us. Our team is still investigating this. I'll update this thread if I have any new information to share.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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To view this discussion on the web visit https://groups.google.com/d/msgid/google-admob-ads-sdk/5668123e-482d-49ae-9de5-4839bef8853d%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

willia...@cootek.cn

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Feb 25, 2018, 9:38:38 PM2/25/18
to Google Mobile Ads SDK Developers




在 2017年12月28日星期四 UTC+8下午2:42:03,bjxion...@gmail.com写道:

mobileadssdk-a...@google.com

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Feb 26, 2018, 2:59:57 PM2/26/18
to willia...@cootek.cn, Google Mobile Ads SDK Developers
Hi there,

Thanks for the follow-up. We don't have any updates regarding this issue. I'll update this thread as soon as I have any new information to share.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

--

---
You received this message because you are subscribed to the Google Groups "Google Mobile Ads SDK Developers" group.
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To post to this group, send email to google-admob-ads-sdk@googlegroups.com.
Message has been deleted

mobileadssdk-a...@google.com

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Mar 30, 2018, 1:57:40 PM3/30/18
to Filippo Bottonelli, Google Mobile Ads SDK Developers
Hi there,

Currently we don't have any updates from the team. I'll update this thread as soon as I have any new information.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 03/29/18 16:35:17 fillo...@gmail.com wrote:
4 months passed, is still a fix not available? 70% of crashes are coming from faulty Google services libraries.

Jonathan Meson

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Apr 4, 2018, 5:48:36 PM4/4/18
to Google Mobile Ads SDK Developers
I'm seeing similar crash reported on GooglePlay. Could it be some Proguard settings? Attached our proguard file.

Our gradle setup:
// large project due to so many ad libs and dependencies.
implementation('com.google.api-client:google-api-client-android:1.23.0') {
exclude group: 'org.apache.httpcomponents'
}
implementation('com.google.apis:google-api-services-youtube:v3-rev193-1.23.0') {
exclude group: 'org.apache.httpcomponents'
}
implementation 'com.android.support:multidex:1.0.3'
implementation 'com.android.support:support-v4:27.0.2'
implementation 'com.android.support:appcompat-v7:27.0.2'
implementation 'com.android.support:recyclerview-v7:27.0.2'
implementation 'com.android.support:design:27.0.2'
implementation 'com.android.support:palette-v7:27.0.2'
implementation 'com.android.support:cardview-v7:27.0.2'
implementation 'com.android.support:customtabs:27.0.2'
implementation 'com.android.support:transition:27.0.2'
implementation 'com.android.support.constraint:constraint-layout:1.0.2'
implementation 'com.google.android.gms:play-services-auth:12.0.1'
implementation 'com.google.android.gms:play-services-ads:12.0.1'
implementation 'com.google.firebase:firebase-core:12.0.1'
implementation 'com.google.firebase:firebase-messaging:12.0.1'
implementation 'com.google.firebase:firebase-config:12.0.1'
implementation 'com.google.firebase:firebase-storage:12.0.1'
implementation 'com.google.firebase:firebase-invites:12.0.1'
implementation 'com.crashlytics.sdk.android:crashlytics:2.9.1'
implementation 'com.facebook.android:facebook-core:4.31.0'
implementation 'com.facebook.android:facebook-login:4.31.0'
implementation 'com.facebook.android:facebook-share:4.31.0'
implementation 'com.facebook.android:facebook-applinks:4.31.0'
implementation 'com.facebook.android:audience-network-sdk:4.28.0'
implementation 'com.google.ads.mediation:facebook:4.27.1.0'
implementation 'com.flurry.android:analytics:7.2.1'

Here is the crash reported.

java.lang.IllegalStateException:
at com.google.android.gms.common.internal.zzbs.zza (zzbs.java)
at com.google.android.gms.common.api.internal.zzs.setResult (zzs.java)
at com.google.android.gms.common.api.internal.zzm.zzy (zzm.java)
at com.google.android.gms.common.api.internal.zzm.zzf (zzm.java)
at com.google.android.gms.common.api.internal.zzm.zzb (zzm.java)
at com.google.android.gms.common.api.internal.zzc.zza (zzc.java)
at com.google.android.gms.common.api.internal.zzbr.zzb (zzbr.java)
at com.google.android.gms.common.api.internal.zzbr.zzakz (zzbr.java)
at com.google.android.gms.common.api.internal.zzbr.onConnected (zzbr.java)
at com.google.android.gms.common.internal.zzac.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0 (zzac.java)
at com.google.android.gms.common.internal.zzn.zzamz (zzn.java)
at com.google.android.gms.common.internal.zze.zzy (zze.java)
at com.google.android.gms.common.internal.zzh.handleMessage (zzh.java)
at android.os.Handler.dispatchMessage (Handler.java:102)
at android.os.Looper.loop (Looper.java:135)
at android.os.HandlerThread.run (HandlerThread.java:61)



Thanks!

proguard-rules.pro

mobileadssdk-a...@google.com

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Apr 5, 2018, 1:58:47 PM4/5/18
to Jonathan Meson, Google Mobile Ads SDK Developers
Hi there,

Thanks for reporting this to us. I'll share these details with the rest of the team and they are still investigating and we will update this thread if we have any new information.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

5992...@qq.com

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Apr 28, 2018, 5:21:06 AM4/28/18
to Google Mobile Ads SDK Developers
It is the same to me. 

mobileadssdk-a...@google.com

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Apr 30, 2018, 2:33:20 PM4/30/18
to 5992...@qq.com, Google Mobile Ads SDK Developers
Hi there,

Thanks for following-up on the issue. Could you provide us the latest stack traces by running on the latest version?

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 04/28/18 05:21:05 5992...@qq.com wrote:
It is the same to me. 

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Message has been deleted

mobileadssdk-a...@google.com

unread,
Jun 1, 2018, 3:06:43 PM6/1/18
to Filippo Bottonelli, Google Mobile Ads SDK Developers
Hi Filippo,

Can you please provide us the complete stack trace? Or sharing crashlytics/ fabric link should also help to debug the issue. Also, please make sure that you are on the latest version of the SDK.

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

On 06/01/18 04:22:57 fillo...@gmail.com wrote:
java.lang.IllegalStateException:
at com.google.android.gms.common.internal.zzbs.zza (Unknown Source)
at com.google.android.gms.common.api.internal.zzs.setResult (Unknown Source)
at com.google.android.gms.common.api.internal.zzm.zzy (Unknown Source)
at com.google.android.gms.common.api.internal.zzm.zzf (Unknown Source)
at com.google.android.gms.common.api.internal.zzm.zzb (Unknown Source)
at com.google.android.gms.common.api.internal.zzc.zza (Unknown Source)
at com.google.android.gms.common.api.internal.zzbr.zzb (Unknown Source)
at com.google.android.gms.common.api.internal.zzbr.zzakz (Unknown Source)
at com.google.android.gms.common.api.internal.zzbr.onConnected (Unknown Source)
at com.google.android.gms.common.internal.zzac.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0 (Unknown Source)
at com.google.android.gms.common.internal.zzn.zzamz (Unknown Source)
at com.google.android.gms.common.internal.zze.zzy (Unknown Source)
at com.google.android.gms.common.internal.zzh.handleMessage (Unknown Source)
at android.os.Handler.dispatchMessage (Handler.java:111)
at android.os.Looper.loop (Looper.java:207)
at android.os.HandlerThread.run (HandlerThread.java:61)
Message has been deleted

Shahbaz Khalid

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May 9, 2019, 2:50:23 AM5/9/19
to Google Mobile Ads SDK Developers
Hi 
my app is also reporting the following crash, i am using latest version 17.2.0, most of the crashes are being reported in OS 6.0.

java.lang.IllegalStateException: Results have already been set
    at com.google.android.gms.common.internal.zzbs.zza
    at com.google.android.gms.common.api.internal.zzs.setResult
    at com.google.android.gms.common.api.internal.zzm.zzy
    at com.google.android.gms.common.api.internal.zzm.zzf
    at com.google.android.gms.common.api.internal.zzm.zzb
    at com.google.android.gms.common.api.internal.zzc.zza
    at com.google.android.gms.common.api.internal.zzbr.zzb
    at com.google.android.gms.common.api.internal.zzbr.zzakz
    at com.google.android.gms.common.api.internal.zzbr.onConnected
    at com.google.android.gms.common.internal.zzac.onConnected$51662RJ4E9NMIP1FDTPIUGJLDPI6OP9R55B0____0
    at com.google.android.gms.common.internal.zzn.zzamz
    at com.google.android.gms.common.internal.zze.zzy
    at com.google.android.gms.common.internal.zzh.handleMessage
    at android.os.Handler.dispatchMessage(Handler.java:102)
    at android.os.Looper.loop(Looper.java:148)
    at android.os.HandlerThread.run(HandlerThread.java:61)

mobileadssdk...@google.com

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May 9, 2019, 3:11:53 PM5/9/19
to Shahbaz Khalid, Google Mobile Ads SDK Developers
Hello Khalid,

Thanks for reaching out to us. This is still under investigation and I will make sure to bump up the priority for this issue. Can you please share the details about the frequency of these crashes with the latest version of the SDK?

Regards,
Deepika Uragayala
Mobile Ads SDK Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+ page:
    http://googleadsdeveloper.blogspot.com
    https://plus.google.com/115658573333388777174/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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