RuntimeException: Package manager has died

[itzno...@gmail.com]

Report via Crashlytics.

Locally Reproducible: False

Crash velocity: Low to Moderate 

Affected Android Version: Android 6 (6.0, 6.1) (83%),  Android 5.1.1 (17%)

Affected Devices: 

- Samsung: Galaxy J7, Galaxy J5

- Vivo: Y53

- Quantum: FLY

- TECNO: Phantom6 plus

- Other (4):  LENOVO, Sony, BLU, OPPO

Stacktace:

Fatal Exception: java.lang.RuntimeException: Package manager has died
       at android.app.ApplicationPackageManager.getPackageInfo(ApplicationPackageManager.java:160)
       at com.google.android.gms.common.GooglePlayServicesUtilLight.isGooglePlayServicesAvailable(GooglePlayServicesUtilLight.java:13)
       at com.google.android.gms.common.GoogleApiAvailabilityLight.isGooglePlayServicesAvailable(com.google.android.gms:play-services-basement@@18.0.0:2)
       at com.google.android.gms.internal.ads.zzcgm.zzn(com.google.android.gms:play-services-ads-lite@@20.5.0:2)
       at com.google.android.gms.internal.ads.zzbeq.zzd(com.google.android.gms:play-services-ads-lite@@20.5.0:2)
       at com.google.android.gms.internal.ads.zzbep.zzk(zzbep.java:2)
       at com.google.android.gms.internal.ads.zzbsh.<init>(com.google.android.gms:play-services-ads-lite@@20.5.0:3)
       at com.google.android.gms.ads.interstitial.InterstitialAd.load(com.google.android.gms:play-services-ads-lite@@20.5.0:5)
       at com.domain.app.utils.singletons.ads.base.BaseInterstitial.initialize(BaseInterstitial.kt:51)
       at com.domain.app.utils.singletons.ads.InterstitialsKt$initializeAdSingletons$1.invokeSuspend(Interstitials.kt:87)
       at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
       at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:106)
       at android.os.Handler.handleCallback(Handler.java:739)
       at android.os.Handler.dispatchMessage(Handler.java:95)
       at android.os.Looper.loop(Looper.java:135)
       at android.app.ActivityThread.main(ActivityThread.java:5910)
       at java.lang.reflect.Method.invoke(Method.java)
       at java.lang.reflect.Method.invoke(Method.java:372)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1405)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1200)

[Mobile Ads SDK Forum Advisor]

Hi Darshan,

Could you kindly provide the following details (via Reply to author option. If the option does not work, kindly reply to mobileads...@gmail.com, then let us know here once sent) for us to investigate your concern further?

• App ID
• Ad Unit IDs
• Sample project where the issue is reproducible

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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