UMP ConsentForm not showing; Unity

[Joris]

Hi all,

I've imported the Google Admob SDK in Unity. I'm trying to implement the UMP GDPR consent form. I've setup the message in "Privacy and Messaging" in my Admob account and have implemented the code as used in the example source from Github. 

But when starting, the message doesn't show. I got the error on  ConsentForm.Load(....); on the Unity console. When running with Xcode the error is "GoogleMobileAds.Ump.iOS.ConsentInformationClient.Update (GoogleMobileAds.Ump.Api.ConsentRequestParameters request, System.Action onConsentInfoUpdateSuccessCallback, System.Action`1[T]"

Edit: I'm not sure why, but this error disappeared later in Unity, but now the Placeholder message shows, instead of my custom one setup in my account. Xcode still gives the same error.

Thank you for you help.

Joris

[Mobile Ads SDK Forum Advisor]

Hi Joris,

Thank you for reaching to Mobile Ads SDK.

With regard to your concern for UMP consent form that is not showing, can you provide us the following information belo for us to further check this in our end? You can provide the following details via reply privately to author option or directly provide it to the link below.

• Sample app project where the behavior is reproducible
• Steps to replicate
• SDK version
• Full stack trace of the error
• App ID

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Regards,

Mobile Ads SDK Team

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