"No sdk signal found error" Error in Google Ad Manager open bidding mediation with Meta

[Pratik Dhoriyani]

I'm trying to ad Facebook as a mediation partner with GAM (Google Ad Manager) and followed the doc from FB and Google Ad Manager.

But when I try to test this using Ad Inspector, I'm getting that "No sdk signal found error".

I have followed documentation but still no success. Please help who has already tried earlier or who is using currently Google Ad Manager open bidding mediation with Meta.

Please see below error screenshot from Ad Inspector.

[Mobile Ads SDK Forum Advisor]

Hello,

 

Thank you for reaching out to us.

 

For clarification, Have you tried updating to the most recent version of the SDKs? According to our documentation for this error: some ad sources may need an SDK and adapter installed and configured correctly to use bidding. Learn more about the SDK requirements for Android and iOS. The issue may be resolved by updating.

 

Regards,

Zoilo Isagani Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2jFs8b:ref

[Pratik Dhoriyani]

YES... I am using latest versions of SDKs according to documentation guide.

[Mobile Ads SDK Forum Advisor]

Hi Pratik,

Thank you for confirming it. For us to further check this "No sdk signal found error" that is happening in your mediation network meta, can you provide us the following information below? You can provide the following details via reply privately to author option or directly provide it to the link below.

• Sample app project where this error is reproducible
• Steps to replicate
• Mediation network version
• App ID

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps.

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002jFs8bQAC&entry.80707362=00168426

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,

Mobile Ads SDK Team

 

ref:_00D1U1174p._5004Q2jFs8b:ref

[Pratik Dhoriyani]

Hello there,

ALL ATTACHMENTS WERE SEND THROUGH GOOGLE FORM LINK PROVIDED BY YOU IN PREVIOUS MESSAGE.

As per your request, I have shared all the required information and documents as per below.

APP ID (GAM): ca-app-pub-6302442547094294~9445841068

Admob (Google Ads) version: 21.5.0
Mediation network (Meta) version: 6.12.0

Mediation network (Meta) Adapter version: v6.12.0.0

GAM Open Bidding Mediation with Meta Project.zip: Sample app project file where this error is reproducible. Just add test ids of your device in this project and you are good to go. Build apk and test on your test device according to below mentioned instructions. You can easily see the error message.

APK - GAM Open Bidding Mediation with Meta.apk: APK file just for reference.

Screen Recording of Error.mp4: This screen recording of the apk file will show you exact steps to follow and generate the same error we are getting during.

Steps to replicate error:

Step 1: Just add test ids of your device in this project (GAM Open Bidding Mediation with Meta Project.zip) and you are good to go. Build apk and test on your test device according to below mentioned instructions. You can easily see the error message.
Step 2: Click on the LOAD button to load a single interstitial ad...

Step 3: Then click on SHOW button to show loaded interstitial ad...

Step 4: Repeat Step 1 & 2 for 3-4 times so that in Ad Inspector we can analyze errors with 3-4 Interstitial ads...

Step 5: Click on SHOW TEST SUITE to open Ad Inspector and see error in FB Bidder...

Please let me know if you need any further information or assistance. 

Thank you and I am waiting for your response.

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for the information you provided. We will now be forwarding this to a wider team for further insight. We will update you for any future development on this.

[Mobile Ads SDK Forum Advisor]

Hello Pratik,

Our team has an inquiry on the issue you're experiencing. Regarding the sample app you provided, would you kindly confirm if the the sample app attempts to load ads after GMA SDK is initialized in the implementation of the code? 

[Pratik Dhoriyani]

Hello there,

YES.

Yes, In the sample app I have provided, the app attempts to load ads after GMA SDK is initialized in the implementation of the code.

Thank you. 

[Mobile Ads SDK Forum Advisor]

Hello Pratik,

Our team has an update regarding this issue. The Ad Inspector is responsible for displaying that you haven't correctly configured the SDK. Kindly review the steps for the implementation (https://developers.google.com/admob/android/ad-inspector). However, if the issue persists even after following the steps, kindly provide us a sample app project using our sample app (https://github.com/googleads/googleads-mobile-android-examples) to replicate the error as the APK was not sufficient to properly troubleshoot. Also, can you confirm if you are testing the the Facebook app installed on the device you are using for testing?
 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002jFs8bQAC&entry.80707362=00168426

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

Regards,