Hi Rana,
Thank you for contacting the Mobile Ads SDK Support team.
Please refer to the sample application for the implementation and guide for collapsible banner ads. When implementing ads in your application, it is very important to follow AdMob Policies, as well as Implementation Guidelines to avoid any issues. Kindly double-check your implementation so that Ads load and show as expected. You may refer to Banner Implementation Guidelines, as well as the Recommended and Disallowed implementation guidance for further reference. Also, can you confirm whether you can reproduce the mentioned issue in our Google Banner example as well? If yes, then provide the following information privately for further investigation:
You can provide the following details via reply privately to the author option or directly provide it to the link below.
If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:
1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002s0DD9QAM&entry.80707362=002286112. Fill out all fields, and attach your file(s).
3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
![]() |
Mobile Ads SDK Team |