MobileAds debug mode

[Anthony Dao]

Hi everyone, 

I am trying to implement a debug mode for previewing creatives in my Android application, following the steps describe here. I am running into a problem where once I get the debug menu to display (no problem), if I click on "Creative Preview", I would get an AlertDialog with Title: "Error", message: "In-app preview failed to load because of a system error. Please try again later." The first time I click "Troubleshoot", it would make me sign into my GAM account to link, after that it just says it is already linked. On the GAM side, I can see the linked device and try to force an ad, but when I click on "Creative Preview" it will always show the same error. Is anyone else running into the same behavior, or have I setup incorrectly (I have tested a few times). I greatly appreciate any insight on this. 

Thanks in advanced!

Anthony

SDK version 19.0.1

[Mobile Ads SDK Forum Advisor Prod]

Hi Anthony,

 

Thank you for reaching out to us.

 

Could you kindly provide the details below (via Reply privately to author) so that I can investigate the issue?

• Ad unit ID/s affected
• Copy of your project (or a modified sample project) replicating the issue
• Steps to replicate the issue

 

Regards,

Ziv Yves Sanchez

Mobile Ads SDK Team

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