DFP ads are not showing in Cordova

[Tiến Nguyễn Hữu]

Hi guys,

I'm using Cordova 7.1.0 to making app and using Cordova-plugin-admobpro to add DFP ads. However, DFP banner is not showing (no ads to show error). I tested on iPhone 6S, 6S plus, iOS: 10.3.3, iPhone X - iOS  11.3, Android 7.1: Xiaomi note 4, Samsung J3, Galaxy S7, and my app is on landscape mode. How can I fix this? Should I use another plugin or something? Please help me.

Thanks!

[mobileadssdk-a...@google.com]

Hi there,

Thanks for reaching out to us.

I'm afraid that our team (Mobile Ads SDK Team) can only cater to technical questions related to Mobile Ads SDK implemented using the following platforms (iOS, Android, Unity, C++).

Since we don't have visibility over the implementation of unsupported platforms such as Cordova, we can't assure you that the AdMob features will work as expected, thus, it's best to contact their team directly and have your code implementation using the plugin double checked. 

On the other hand, we can test your DFP Ad Unit Id on our end if you provide it to us privately (using Reply privately to author option) as well as the corresponding custom targeting parameters needed to be set in the Ad Request.

Regards,

Steven Balan

Mobile Ads SDK Team

[Tiến Nguyễn Hữu]

I think that the problem is on DFP SDK side. I have asked a question related to this, which is DFP banner cannot be shown in landscape mode, no matter what platforms I'm using (I tried with android, unity and now cordova). Please check it out.

[mobileadssdk-a...@google.com]

Hi,

Thank you for bringing this to our attention.

For better tracking, let's continue the discussion of the issue on that thread instead. Rest assured that I will update that thread as soon as we get an official feedback from the team.