How do I unlink an App so I can re-link it to a different one?

[Carlos Velazquez]

A few months ago I started monetizing with Appodeal.

All was going well until my publisher published a test flight and the ads did not work.

This was due to a difference in bundle IDs.

I've asked Appodeal to update the bundle ID but they said no and suggested i just create a new app and change the appkey in the code.

So i did so, but now I am having trouble linking my app(on itunes store) to the newly created app (in admob dashboard) because it is already linked to the app (in admob dashboard) i created a few months ago.

I dont see any options to un-link the app, or to delete the app.

PLEASE HELP

[Ivan Bautista (Mobile Ads SDK Team)]

Hi Carlos,

This forum is for AdMob SDK implementation-related concerns only. For any account-related inquiries, you may contact the AdMob Product Support team. You may also refer to the AdMob Help Center for more relevant information.

Best Regards,

Ivan Bautista

Mobile Ads SDK Team

[Carlos Velazquez]

Ah, I forgot to mention the issue is in my Admob dashboard. Appodeal works together with admob.

I have two apps on my admob dashboard and one is linked to my AppStore game. But I would like to switch it, and link newly created app to the app that was linked. You cannot link two apps to on AppStore game.

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[Ivan Bautista (Mobile Ads SDK Team)]

Hi Carlos,

I'm afraid we can't comment on whether it is permissible and possible to link more than one AdMob app profiles to one Appstore app. It would be best if you address your concern to the AdMob Product Support team.

However, if you have any technical questions regarding implementation of the AdMob SDK, you may raise it to us and we'll gladly assist you.

[Carlos Velazquez]

I'd love to talk to the support team. The link you provided takes me to FAQs..

I'd like an email or something, even a telephone number.

On the admob website they claim this was the best place to get help.

[Ivan Bautista (Mobile Ads SDK Team)]

Hi Carlos,

For account-specific concerns, it would be best to contact the AdMob Product Support team via this form that was provided earlier. You may also reach them via other forms accessible by clicking Contact Us in the Help Center page. These are the only contact channels available for the AdMob Product Support team.

[Carlos Velazquez]

This is ridiculous. But thanks for trying.

I give up