Ads Are not serving my app some time low quality ads show and some time not show

[Nisha Sudani]

Ads not showing for correct app package name

Live ads from Google Ad Manager are not showing on correct app package name (eg. package name) and returns the error below

{

      "Code": 3,

      "Message": "No ad config.",

      "Domain": "com.google.android.gms.ads",

      "Cause": "null",

      "Response Info": {

        "Response ID": "null",

        "Mediation Adapter Class Name": "",

        "Adapter Responses": []

      }

}

[Mobile Ads SDK Forum Advisor]

Hi Nisha,

In order for us to assist you further, could you please provide the following via reply privately to author option?

• AdMob App ID
• Ad Unit IDs
• Your android Package name

Regards,

Teejay Wennie Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2hZS92:ref

[Nisha Sudani]

i am using admanger adx

[Mobile Ads SDK Forum Advisor]

Hi,

We have checked the account with the details you have provided before and there are not any policy violations. The account seems everything is fine and also ran the Google Sample Project with all the ad units and the bundle ID you have mentioned and ads loading successfully.

Could you confirm whether the mentioned issue is reproducible in our Google Sample Project as well? If yes, kindly share the sample project so we can review it and try to replicate the problem. After doing so, we will be better equipped to offer a solution. 

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

1. Navigate to
https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002hZS92QAG&entry.80707362=00162429

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02hZS92:ref" (ADR-00162429)

Thanks,
 

Mobile Ads SDK Team

[Nisha Sudani]

Banner: /21849154601,22861536634/Ad.Plus-APP-Banner



Interstitial: /21849154601,22861536634/Ad.Plus-APP-Interstitial



APP ID

Playing 11 Expert Prediction - ca-app-pub-9807820378544612~4499440251

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[Mobile Ads SDK Forum Advisor]

Hi Nisha,

Thank you for providing the required information.

I will check with our team regarding your query and one of my team members will reach out to you once we have an update. Meanwhile, your patience is highly appreciated. 

This message is in relation to case "ref:!00D1U01174p.!5004Q02hZS92:ref" (ADR-00162429)

Thanks,
 

Mobile Ads SDK Team

[Nisha Sudani]

I am still waiting for your response. 

[Mobile Ads SDK Forum Advisor]

Hi Nisha,

If you had successfully showed ads, it verifies that there's no problem with your implementation. This forum is only quipped to answer technical issues with the Google Mobile Ads SDK integration I'm afraid. For ads serving or reporting behavior, unfortunately you would have to contact Product Support Team for assistance.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02hZS92:ref" (ADR-00162429)

Thanks,
 

Jill Song Mobile Ads SDK Team