Hi Fernando,
Thank you for reaching out to us.
Can you confirm if you're using Open Measurement with the Mobile Ads SDK? If yes, as per our documentation, if the Open Measurement SDK detects an obstruction over the ad, it could impact whether a viewability provider considers the impression viewable. To fix this, set your view's alpha to 0 or set the visibility to View.GONE or View.INVISIBLE. If this is not what you're looking for, kindly provide us more information. If it's contain private information, you can provide it via Reply privately to author option.
Regards,
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