[CRITICAL Bug] AdMob Crawler Fails to Verify app-ads.txt Despite ALL Steps Verified (3 weeks Failure)
seihyung oh
App Store Link: [https://apps.apple.com/kr/app/%EB%8C%80%EC%B6%9C%EB%9F%AC-pro/id6753871273 대출러 Pro]
Developer Website: https://c00012.github.io/LoanCalcProPlus/
app-ads.txt URL: https://c00012.github.io/LoanCalcProPlus/app-ads.txt
I have thoroughly checked and verified the following points as per AdMob guidelines:
Developer Website URL in Store: The developer website URL [https://c00012.github.io/LoanCalcProPlus/] is correctly registered in both the Google Play/App Store listing.
Correct File Placement: The app-ads.txt file is located at the root domain (https://c00012.github.io/LoanCalcProPlus/app-ads.txt).
File Content: The file contains the correct publisher ID: google.com, pub-4199049212356445, DIRECT, f08c47fec0942fa0
HTTP 200 Response: Accessing the app-ads.txt URL returns an HTTP 200 OK status, confirming accessibility.
robots.txt Check: The robots.txt file does NOT block Google crawlers (Google-adstxt, Mediapartners-Google, Googlebot).
Wait Time: I have waited for more than 3 weeks or more for the crawler to update.
Since all prerequisites have been met and the issue persists for an extended period, I strongly suspect a technical malfunction or bug within the AdMob crawling system.
ACTION REQUESTED:
Please investigate this issue as a system-side bug, not a user configuration error.
Manually initiate the crawl or provide an internal path to escalate this to the L2 Technical Support Team.
Your prompt attention to this matter is greatly appreciated as this is blocking ad serving and revenue.
Thank you for your time and assistance in reviewing this critical issue. I look forward to your prompt response and a resolution from the technical team.
Best regards,
seihyung
Mobile Ads SDK Forum Advisor
Hi,
Thank you for contacting Mobile Ads SDK Support team.
I'm deleting the thread from the forum as it consists of PII information.
Upon reviewing your AdMob account with the provided information, I observed that your app status is in "Requires review" state. This indicates that your app has not yet been subject to the review process. To have it reviewed, it is necessary to establish a link between your app and the supported app store. You can link a supported store to your app within the All Apps or App settings pages and subsequently submit it for review. For more information, you can visit Requires review.
Please note that it can take up to 24 hours for AdMob to crawl and verify your app-ads.txt files. You need to wait at least 24 hours for the app-ads.txt status to update.
If you've recently added your developer website or updated your app listing in Google Play, allow up to 24 hours for AdMob to detect these changes. Kindly check the Set up an app-ads.txt file for your app, Resolve issues with app-ads.txt and Ensure your app-ads.txt files can be crawled.
Find below your previous response with redacted information.
Hello, I am experiencing a critical issue with AdMob app verification. My app, [ LoanCalc+ Pro] (App ID: ca-app-pub-419xxxxx445~84xxxxxx28), has been stuck in the 'Unverified' state for 3 weeks or more due to a persistent app-ads.txt crawl failure. All required steps have been strictly followed, suggesting a potential system-side bug.
- App Store Link: [xxxxxxxxxxxxxxxxxx]
- Developer Website: https://c00012.github.io/LoanCalcProPlus/
- app-ads.txt URL: https://c00012.github.io/LoanCalcProPlus/app-ads.txt
Thanks,
 |
Mobile Ads SDK Team |
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[2025-11-14 14:33:00Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vTV4O:ref" (ADR-00339345)
