[CRITICAL Bug] AdMob Crawler Fails to Verify app-ads.txt Despite ALL Steps Verified (3 weeks Failure)

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seihyung oh

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4:20 AM (4 hours ago) 4:20 AM
to Google Mobile Ads SDK Developers
Hello,

Hello, I am experiencing a critical issue with AdMob app verification. My app, [ LoanCalc+ Pro] (App ID: ca-app-pub-4199049212356445~8408044728), has been stuck in the 'Unverified' state for 3 weeks or more due to a persistent app-ads.txt crawl failure. All required steps have been strictly followed, suggesting a potential system-side bug.

I have thoroughly checked and verified the following points as per AdMob guidelines:

  • Developer Website URL in Store: The developer website URL [https://c00012.github.io/LoanCalcProPlus/] is correctly registered in both the Google Play/App Store listing.

  • Correct File Placement: The app-ads.txt file is located at the root domain (https://c00012.github.io/LoanCalcProPlus/app-ads.txt).

  • File Content: The file contains the correct publisher ID: google.com, pub-4199049212356445, DIRECT, f08c47fec0942fa0

  • HTTP 200 Response: Accessing the app-ads.txt URL returns an HTTP 200 OK status, confirming accessibility.

  • robots.txt Check: The robots.txt file does NOT block Google crawlers (Google-adstxt, Mediapartners-Google, Googlebot).

  • Wait Time: I have waited for more than 3 weeks or more for the crawler to update.

Since all prerequisites have been met and the issue persists for an extended period, I strongly suspect a technical malfunction or bug within the AdMob crawling system.

ACTION REQUESTED:

  1. Please investigate this issue as a system-side bug, not a user configuration error.

  2. Manually initiate the crawl or provide an internal path to escalate this to the L2 Technical Support Team.

Your prompt attention to this matter is greatly appreciated as this is blocking ad serving and revenue.


Thank you for your time and assistance in reviewing this critical issue. I look forward to your prompt response and a resolution from the technical team. 

Best regards, 

seihyung

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