My ad won't show with a specific bundle id under the same APP.

[Kr1s]

I have implement the Admob iOS SDK in my code correctly.

Assuming I have an APP, and the bundle id is "myapp.myname".

When I want to show the ad with this bundle id, it's not working.

The Xcode console gives me "com.google.admob Code=1 "Request Error: No ad to show.""

But if I change my app's bundle id to "myapp.myname.test", the ad will show and works fine with everything.

Please help me to solve my problem, thank you.

P.S: the app is already published to APP Store with bundle id "myapp.myname", so it's unlikely to change my app's bundle id...

I found someone who had the same issue, but did't find the solution. 

https://groups.google.com/g/google-admob-ads-sdk/c/jifjJApIKO0

https://groups.google.com/g/google-admob-ads-sdk/c/dE9FUvw1N9U?fbclid=IwAR0sc5PVDOQlpECHu4py7zVwgqVQjCqbMqExkv01mh4Gnol-LoS4Ns8xFZY

[Mobile Ads SDK Forum Advisor]

Hi Kris,

Could you kindly provide the following details via Reply to author option, for us to investigate your concern further?

• AdMob's App ID
• Ad Unit IDs (and its ad format)
• AppStore link of your published app

Regards,

Teejay Wennie Mobile Ads SDK Team

 

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[Kr1s]

I have reply you using the author option, thank you.

mobileadssdk 在 2022年9月1日 星期四凌晨2:54:48 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kris,

Thank you for providing the requested information.

I've tested your Ad Units using our sample package com.google.AdManagerCustomRenderingExample, and was able to load an ad on my end. With this, could you please provide you package name as well so we could  check validate the reported issue?

[Kr1s]

I was using the Google Admob iOS SDK with Swift package manager.

This is the github repo for it: https://github.com/googleads/swift-package-manager-google-mobile-ads

If you use the bundle ID with "Kr1s.Valorant" in ur Xcode project, I think it won't work. The ad won't show up only under this bundle ID, I have tested other bundle IDs, it shows ads and works fine with anything. 

mobileadssdk 在 2022年9月6日 星期二凌晨3:07:45 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

I was able to reproduce the reported behavior on my end. With that, I'll be raising this (including the reports and findings thus far) to the rest of the team for further investigation. We'll update this thread the soonest the team share their feedback.

[Kr1s]

Thank you! I hope we can fix this asap. 

mobileadssdk 在 2022年9月7日 星期三凌晨12:43:45 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,


I looked into the the issue with the Custom Native Ad formats not rendering.  I see that your app has two ad units; one for banner and a second for interstitial, but no ad-unit for the native ad format. Please set up an ad-unit for the native ads format and use that for your application. You can read this tutorial for more details.

Hope this helps,

Nick

ref:_00D1U1174p._5004Q2dtkD3:ref

[Kr1s]

Hi, Nick. Thank you for providing the tutorial for how to create a native Ad, but I just want to use the banner and interstitial ad that Admob provide. I think I'm not going to use any native ad formate for monetize my app.

Thank you! Have a great day.

mobileadssdk 在 2022年9月7日 星期三凌晨4:56:35 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

I tested "ca-app-pub-2565896258353281/3200477168" on the BannerView sample, and things worked.
Likewise, "ca-app-pub-2565896258353281~8680976503" worked for the Interstitial sample.

 

Please try again with the correct samples. Feel free to reach out again if you still need assistance,
Nick

 

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[Kr1s]

Hi Nick,

I want to point out that all my ad unit was working fine. The problem is my published App on the App Store was using the bundle ID "Kr1s.Valorant". And I believe if you use this bundle ID in ur Xcode project, it won't show the ad to you.

I have tested other bundle ID with my ad unit, like I said, it works fine, but using the "Kr1s.Valorant" bundle ID, the test ad just don't show up. That the problem I was asking for help.

Thank you.

mobileadssdk 在 2022年9月8日 星期四凌晨12:08:44 [UTC+8] 的信中寫道：

[Kr1s]

because a published App can't change bundle ID and I can't publish the same App twice ... so that's the problem.

Kr1s 在 2022年9月8日 星期四凌晨12:32:07 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

I see the account has a payment hold, this may cause the issue. I recommend resolving this issue by confirming you have Address verification with PIN and Verify payment details.

This account has a payment hold.Please check IDV status, address PIN verification status, active billing holds, web property approval, payment threshold, spam holds and termination status.

Hope this helps,

[Kr1s]

Hi, Nick.

I don't think you checked the correct account, the Google account I'm using as my Admob account don't have a payment hold.

Like you said, the test ad was working fine, so it's unlikely I have a payment hold. Did you test what I told you? Using the "Kr1s.Valorant" as Xcode project bundle ID?

I think you didn't get my point, the problem is: "My ad won't show under this bundle ID".

Once I change my bundle to other string, the ad just working fine.

Thank you.

mobileadssdk 在 2022年9月8日 星期四清晨6:57:47 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

Thank you for the clarification. I was able to replicate the issue and am looking deeper into the issue. We will respond when we have further details.

 

Thanks,

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

Since this issue is related to your specific package name, we can confirm this is not an SDK integration issue. I would recommend checking a few additional resources to make sure all configurations are correct:

• Make sure your package name if it is the same as what is registered to your app in your AdMob account. 
• Fully complete the setup of your AdMob account, particularly the billing and PIN verification sections.
• Link your app to your AdMob account; you may have to wait for a week or two after publishing an app in order to do this.
• Resolve any policy violations in your AdMob account.

You may also refer to common reason for ads not showing for additional scenarios, as well as the fixes for those. Also, you may also reach out to the Product Support Team for further assistance on such ad-serving concerns.

Regards,

ref:_00D1U1174p._5004Q2dtkD3:ref

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

I have confirmed that the issue is an Account issue, most likely due to payment issue.

I have included a screenshot from my side showing the error. It looks related to IDV .

Hope this helps,

[Kr1s]

Hi, Nick.

Thank you for checking everything for me. I appreciate you so much.

But I follow the instruction, I go to Adsense -> Payment -> Verification, but not thing shows up on the website.

I also went to Admob -> payment, everything was filled out and no error showing.

Did I do something wrong?
Or I can manually send my address document stuff to you, so that you can manually verify my identity?

mobileadssdk 在 2022年9月9日 星期五清晨6:08:19 [UTC+8] 的信中寫道：

[Kr1s]

Kr1s 在 2022年9月9日 星期五上午11:50:03 [UTC+8] 的信中寫道：

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

Thank you for the update. I am going to reach out to someone on the AdSense team for clarification on the "Active Billing Holds (Adsense) On hold due to no valid instruments." error. We will reach out when we have further instructions.

 

Thanks,

[Mobile Ads SDK Forum Advisor]

Hi Kr1s,

 

I have a few things you can try.

1)  Set up an app-ads.txt file for your app
2) Make sure you enable and use a test device.

This should solve your issue. If you continue to have issues, feel free to reach out.

[Kr1s]

any updates on this?

mobileadssdk 在 2022年9月10日 星期六下午1:35:09 [UTC+8] 的信中寫道：