Cannot login to my account

[N N]

Hi,

First of all, I had stopped going to ADMob dashboard after using it for almost 2 years as it stopped the ads for my app. There was this error code (I forgot what it was about but I have posted it in one of my community questions) while trying to initialize the admob helper function in code. I asked help then in the community but didn't get help there(maybe the issue was new or no one has solution to that issue) and TBH the admob support system was very disappointing and tiresome (atleast to me).

Then I got an email a few months back saying that the account has been deactivated and you need to follow _ _ _ to reactivate it. But when I tried to login to admob to follow those steps. It says;

The page isn’t redirecting properly

An error occurred during a connection to apps.admob.com.

This problem can sometimes be caused by disabling or refusing to accept cookies.

What should I do to reactivate my account in such case?

Thank you

[Mobile Ads SDK Forum Advisor]

Hello,

Thank you for reaching out to us.

Please be informed that this support channel can only best assist you with regards to direct Mobile Ads SDK implementation and technical issues. Having said that, know that we do understand the inconvenience this has brought to you. However, as much as we want to help you, this is already out of our scope. Kindly reach out instead to Product Support team (https://support.google.com/admob/thread/new?hl=en) as their specialist there are more equipped in handling this kind of concerns.

Regards,

Mobile Ads SDK Team

ref:_00D1U1174p._5004Q2kpYbv:ref

[N N]

Thank you for your response. 

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for your response.

If you have any other concerns related to the implementation of Google Mobile Ads SDK (https://developers.google.com/admob), kindly provide us the details. We'll be happy to assist you.