onPaidEvent is not working with production ads.

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Zhang Yibin

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Jun 26, 2023, 11:51:49 PM6/26/23
to Google Mobile Ads SDK Developers
I'm trying to use OnPaidEventListener with our ads, but onPaidEvent never gets called with production ads. It's working if I'm trying this with test ads.
I tried to use it on banners, Interstitials, and rewarded ads. 

Anyone can give me help?

admob version:
implementation 'com.google.android.gms:play-services-ads:21.4.0'

Zhang Yibin

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Jun 26, 2023, 11:56:51 PM6/26/23
to Google Mobile Ads SDK Developers
My product apk is 42mb, more than 25mb. Anyone give me link let me upload attachment?

Mobile Ads SDK Forum Advisor

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Jun 27, 2023, 2:21:21 AM6/27/23
to andy.z...@gmail.com, google-adm...@googlegroups.com
Hello Zhang Yibin,

Thank you for reaching out to us.

For clarification, have you enabled impression-level ad revenue: https://support.google.com/admob/answer/11322405? If not, this would cause your current issue. If you have it already enabled, kindly update to the most recent version of the SDK to see if this addresses the issue. However, if the issue still persists after updating and enabling impression-level ad revenue, kindly provide us the following information below privately:
  • Sample App
  • Steps to replicate
  • App ID
  • SDK Version
  • Device name and versions affected
You can provide the following details via reply privately to author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002mXr3lQAC&entry.80707362=00186084

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

This message is in relation to case "ref:_00D1U1174p._5004Q2mXr3l:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


Zhang Yibin

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Jun 27, 2023, 2:37:48 AM6/27/23
to Google Mobile Ads SDK Developers
It's working after I enable this setting.
Thank you again.

Mobile Ads SDK Forum Advisor

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Jun 27, 2023, 3:45:50 AM6/27/23
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Hello Zhang Yibin,

We're glad that your concern has been resolved. Feel free to reach back to us if you have further concerns or inquiries.
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