Ads showing but not reflecting in dashboard (Ads activity performance, Est. earnings, Requests, everything is ZERO)

[weei app]

Previously Everything was fine, But for the last few weeks ads are showing on my app, but no revenue is gaining, all the user metrics and ads activities are showing as ZERO, but ads are also showing perfectly in my app. How come advertiser show ads in my app and not giving me any revenue and not even reflecting it on my metrics (Ads activity performance, Est. earnings, Requests, everything is ZERO). Because of this me and my app going huge loss. How can i fix this issue. Did someone face it before?

Thanks in advance :)

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

We regret the inconvenience caused. I understand that your query is related to ad metrics. I would recommend reaching out to the Product support team as they are better equipped to address your concern. 

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qCR9S:ref"

Thanks,
 

Mobile Ads SDK Team

[Next Games Studios]

Same problem here. Everything I have done, the time we used to work all night wasted. Earning = 0. No one answers our questions.

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.

Upon reviewing your concern, I understand that you are facing a revenue issue in your AdMob account. I would recommend reaching out to the Product support team as they are better equipped to address your concern related to the Absence Account related queries.

Please note that we can only assist with technical queries/concerns related to the Mobile Ads SDK.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02qCf1S:ref"

Thanks,
 

Mobile Ads SDK Team

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