Mobile Ads SDK - Ad iFrame paused

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Christian Gauch

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May 17, 2022, 2:11:52 AM5/17/22
to Google Mobile Ads SDK Developers

Hello,

We noticed Ad display issue in Google Mobile SDK v20.6.0
using RecyclerView example based on googleads-mobile-android-examples/java/advanced/BannerRecyclerViewExample at master · googleads/googleads-mobile-android-examples

AdUnit ID: "/46753895/de-20minuten.ch/inside-brandday/front"
AdSize: FLUID
CustomTargeting: "adpreview"="53928"

On that recording we can see that Ad iframe is paused right after loading or even before loading completed.

https://drive.google.com/file/d/1xZ0VTDPeqzXk-qWgWBMeAJqL7Tb6SaZm/view?usp=sharing

Sample of the source app: https://drive.google.com/file/d/1AvcaXh-HN5cyGefUXWB8d2eqUmTxH4r3/view?usp=sharing 

Mobile Ads SDK Forum Advisor

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May 17, 2022, 11:11:57 AM5/17/22
to christi...@iagentur.ch, google-adm...@googlegroups.com

Hi Christian,

Thank you for reaching out to us.

Upon checking the drive, it seems that we don't have access to those. Can you provide it again to us so that we can further check your concern?

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002atS6dQAE&entry.80707362=00107962
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3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link.

On the other hand, I've deleted your post as it contains private information. Below is the copy of your post with scrubbed information.

Regards,

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Princess Pamela
Mobile Ads SDK Team
 

Hello,

We noticed Ad display issue in Google Mobile SDK v20.6.0

using RecyclerView example based on googleads-mobile-android-examples/java/advanced/BannerRecyclerViewExample at master · googleads/googleads-mobile-android-examples

AdUnit ID: "/xxxxxxxxx/xxxxxxx/xxxxxxx"

AdSize: FLUID

CustomTargeting: "adpreview"="53928"

On that recording we can see that Ad iframe is paused right after loading or even before loading completed.

https://drive.google.com/file/d/1xZ0VTDPeqzXk-qWgWBMeAJqL7Tb6SaZm/view?usp=sharing

Sample of the source app: https://drive.google.com/file/d/1AvcaXh-HN5cyGefUXWB8d2eqUmTxH4r3/view?usp=sharing ;



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