iOS Bug: Ad callbacks not triggering (reproducible)

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Вячеслав Киров

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Jun 2, 2023, 2:09:25 AM6/2/23
to Google Mobile Ads SDK Developers
Step 0: Are you in the right place?
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  • For issues related to the code in this repository, continue filing this GitHub issue.

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[REQUIRED] Step 1: Describe your environment
  • Unity version: 2021.3.23f1
  • Google Mobile Ads Unity plugin version: 8.1.0
  • Platform: iOS (iOS, Android, Unity Editor)
  • Platform OS version: 15.4.1 (eg iOS 10, Android 9)
  • Any specific devices issue occurs on: any iOS device
  • Mediation ad networks used, and their versions: yes, AppLovin and Meta
[REQUIRED] Step 2: Describe the problem
  1. build and run the provided project on iOS
  2. open the app and wait for AdMob to initialize and load an ad
  3. show ad
  4. press the X button on the interstitial test ad to close it
  5. Immediately collapse the game

Expected result: the ad closes and the OnAdClosed callback is triggered
Actual result: the ad closes but the OnAdClosed callback is NOT triggered

MobileAdsEventExecutor.ExecuteInUpdate not helped

I have the same problem as here
https://github.com/googleads/googleads-mobile-unity/issues/1879

Mobile Ads SDK Forum Advisor

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Jun 6, 2023, 4:53:53 AM6/6/23
to kirovvy...@gmail.com, google-adm...@googlegroups.com
Hello,

Thank you for reaching out to us.

For us to properly troubleshoot your issue, kindly provide us the following information below privately: 
  • Sample App Project
  • App ID
You can provide the following details via reply privately to author option or directly provide it to the link below.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

https://docs.google.com/forms/d/e/1FAIpQLSfkAiXMeYP-fw1W3Z-tT9uwmATEKO5X6S-th0gR2ezdKaaqfg/viewform?usp=pp_url&entry.400550049=Mobile+Ads+SDK&entry.460850823=5004Q00002lw1Y0QAI&entry.80707362=00182072

2. Fill out all fields, and attach your file(s).

3. Please reply back on this thread when you have uploaded your file(s). Please do not share this link. 

This message is in relation to case "ref:_00D1U1174p._5004Q2lw1Y0:ref"

Thanks,
 
Google Logo Mobile Ads SDK Team


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