Adress pin verification didn't arrive since January

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Franco Castro

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Dec 6, 2024, 7:17:05 AM12/6/24
to Google Mobile Ads SDK Developers

Hi,


I’ve been waiting for my address PIN verification since January. Despite multiple attempts and even trying a different address, the PIN has not arrived.


I’m deeply frustrated because I’ve lost nearly a year on AdMob, and I am unable to use ads in my apps. Could you please help me resolve this issue?


Thank you in advance for your support.


Best regards,

Franco Castro

Mobile Ads SDK Forum Advisor

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Dec 6, 2024, 7:56:10 AM12/6/24
to francocas...@gmail.com, google-adm...@googlegroups.com

Hi Franco Castro,

Thank you for contacting the Mobile Ads SDK support team.

Regarding concerns related to Phone number verification, you may benefit from reviewing the help center articles on Address verification (PIN) overview.

Please be informed that our support channel can only best assist you with regards to Mobile Ads SDK implementation and technical issues. As your concern is more related to the Account side rather than Google Mobile Ads SDK. So I would recommend reaching out to the Product support team as they are better equipped to address your concern.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02vGnk0:ref" (ADR-00277917)

Thanks,
 
Google Logo Mobile Ads SDK Team

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