Collapsible banner is frozen in iOS 18.3.1

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Feb 12, 2025, 11:49:46 AMFeb 12

to Google Mobile Ads SDK Developers

Hi

I have implemented the collapsible banner in iOS 18.3.1 with the latest GoogleMobilAds SDK.

When the banner expands it is frozen and can\t be minimised or clicked on any button. I am running in Test mode.

Is there any way to fix this, thanks.

Bo

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Feb 12, 2025, 5:19:56 PMFeb 12

to bkalv...@gmail.com, google-adm...@googlegroups.com

Hi Bo,

Thank you for contacting the Mobile Ads SDK Support team.

This is a known issue and currently under investigation. Once we receive any updates, we will intimate you. Meanwhile, your patience is important.

This message is in relation to case "ref:!00D1U01174p.!5004Q02vH1aJ:ref" (ADR-00288111)

Thanks,

Mobile Ads SDK Team

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Nov 5, 2025, 9:44:47 AM (yesterday) Nov 5

to google-adm...@googlegroups.com, bkalv...@gmail.com

Hi,

The issue has been resolved. Kindly check and confirm the results.

Thanks,

Mobile Ads SDK Team

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[2025-11-05 14:43:46Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH1aJ:ref" (ADR-00288111)

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