Disabled ad serving

[bakenosensei]

Dear AdMob Team,

I hope this message finds you well.

I am reaching out regarding my AdMob account and the ongoing “Disabled ad serving” status that has been active for approximately six months. Despite my consistent efforts to comply with all AdMob and Google Play policies, I have been unable to restore ad serving in my applications.

Publisher ID: pub-5631073920607842
App: YKS Taktiklerle 2026
Package name: com.senseiteamsoftware.tytbiyoloji
AdMob App ID: ca-app-pub-9814124528403020~8083615905

I fully respect and value AdMob’s policies and understand the importance of maintaining a safe and compliant advertising ecosystem. Since the restriction, I have carefully reviewed every section of the AdMob and Google Play policy center and updated my app daily to ensure full compliance. Unfortunately, I have not received any specific feedback pointing to a particular policy violation, which makes it difficult to understand what still needs improvement.

To address any potential concerns, I have taken several concrete actions:

1. UI/UX Improvements: Completely redesigned the interface to provide a more professional, safe, and user-friendly experience.

2. Content Review: Removed or replaced any potentially misleading, sensitive, or non-compliant material.

3. App Updates: Published continuous updates on Google Play, focusing on policy compliance and user safety.

4. Policy Audits: Re-read and applied AdMob policies in full detail to every feature of the app.

My apps are educational in nature, developed under Sensei Team Software, and currently have an active and positive user base. I have no intention other than providing valuable learning experiences while keeping the platform compliant and respectful of AdMob guidelines.

I kindly request a detailed review of my account and a chance to restore ad serving privileges. I would also deeply appreciate any clarification or guidance on which specific areas might still be considered non-compliant so that I can address them effectively.

Thank you very much for your time, understanding, and continued support.
I sincerely hope to regain your trust and continue being a responsible AdMob publisher.

Kind regards,
Sensei Team Software

[bakenosensei]

Sayın AdMob Ekibi

Umarım bu mesaj sizi iyi bulur.

AdMob hesabım ve yaklaşık altı aydır aktif olan ve devam eden “Engelli reklamı serving” statüsüyle ilgili olarak ulaşıyorum. Tüm AdMob ve Google Play politikalarına uymaya yönelik tutarlı çabalara rağmen, reklam sunumu henüz geri yüklenmedi.

AdMob'un politikalarına tamamen saygı duyuyor ve değer veriyorum ve güvenli ve uyumlu bir reklam ekosistemini sürdürmenin önemini anlıyorum. Kısıtlamadan bu yana, AdMob ve Google Play politika merkezinin her bölümünü dikkatlice inceledim ve tam uyumluluk sağlamak için uygulamamı günlük olarak güncelledim. Ne yazık ki, tam ihlal hakkında herhangi bir spesifik geri bildirim almadım, bu da neyin hala iyileştirilmesi gerektiğini belirlemeyi zorlaştırıyor.

Potansiyel endişeleri gidermek için çeşitli eylemlerde bulundum:

• UI/UX İyileştirmeleri: Arayüzü daha profesyonel, güvenli ve kullanıcı dostu bir deneyim için yeniden tasarladı.

• İçerik İncelemesi: Potansiyel olarak hassas veya uyumlu olmayan herhangi bir malzeme kaldırıldı veya değiştirildi.

• Uygulama Güncellemeleri: Politika uyumluluğu ve kullanıcı güvenliğine odaklanan sürekli güncellemeler yayınlandı.

• Politika Denetimleri: Uygulamanın her özelliğine tüm AdMob yönergelerini yeniden uyguladı.

Uygulamalarım eğiticidir ve AdMob politikalarına tamamen saygı göstererek öğrenme değeri sağlamak için oluşturulmuştur. Hesabımın ayrıntılı bir incelemesini ve reklam sunma ayrıcalıklarını geri yükleme şansını rica ediyorum. Hala uyumlu olmayabilecek alanlara ilişkin herhangi bir açıklama veya rehberlik büyük ölçüde takdir edilecektir.

Zaman ayırdığınız, anlayış gösterdiğiniz ve desteğinizin devam ettiği için çok teşekkür ederiz. Güveninizi yeniden kazanmayı ve sorumlu bir AdMob yayıncısı olmaya devam etmeyi içtenlikle umuyorum.

Saygılarımla
Sensei Takım Yazılımı

[bakenosensei]

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK Support team.  

Please be aware that your response has been removed from the forum due to the inclusion of PII. 

After reviewing your AdMob account, we found that your app currently does not comply with the program policies.

There are a few issues that need to be resolved before your app can start showing ads. Please follow the steps below:

1. Review the AdMob and Google Platforms program policies

2. Address the issues in the app

3. Request another app review
   

Additionally, your app is currently in the “Getting Ready” status. This means it is under review the process typically takes a few days, but in some cases, it may take longer for us to complete the evaluation.

If you recently created your AdMob account, please note that your apps will remain in the “Getting Ready” state until your account verification is complete. Make sure you’ve entered your payment details to finish verifying your account.

Find below your response with redacted information.

I am reaching out regarding my AdMob account and the ongoing “Disabled ad serving” status that has been active for approximately six months. Despite my consistent efforts to comply with all AdMob and Google Play policies, I have been unable to restore ad serving in my applications.

Publisher ID: pub-*************

App: YKS Taktiklerle 2026
Package name: com.senseiteamsoftware.tytbiyoloji

AdMob App ID: ca-app-pub-*************~*************

I fully respect and value AdMob’s policies and understand the importance of maintaining a safe and compliant advertising ecosystem. Since the restriction, I have carefully reviewed every section of the AdMob and Google Play policy center and updated my app daily to ensure full compliance. Unfortunately, I have not received any specific feedback pointing to a particular policy violation, which makes it difficult to understand what still needs improvement.

To address any potential concerns, I have taken several concrete actions:

1. UI/UX Improvements: Completely redesigned the interface to provide a more professional, safe, and user-friendly experience.

2. Content Review: Removed or replaced any potentially misleading, sensitive, or non-compliant material.

3. App Updates: Published continuous updates on Google Play, focusing on policy compliance and user safety.

4. Policy Audits: Re-read and applied AdMob policies in full detail to every feature of the app.

My apps are educational in nature, developed under Sensei Team Software, and currently have an active and positive user base. I have no intention other than providing valuable learning experiences while keeping the platform compliant and respectful of AdMob guidelines.

I kindly request a detailed review of my account and a chance to restore ad serving privileges. I would also deeply appreciate any clarification or guidance on which specific areas might still be considered non-compliant so that I can address them effectively.

Thank you very much for your time, understanding, and continued support.
I sincerely hope to regain your trust and continue being a responsible AdMob publisher. 

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               
[2025-10-30 08:13:44Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vS5Wl:ref" (ADR-00337011)

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for getting back to us.

After reviewing your AdMob account, we noticed that you submitted an app review request on November 1 and your app is currently in the “Getting Ready” status, which means it is under review. This process usually takes a few days to complete the evaluation.If you encounter the same issue again, please don’t hesitate to contact us.

 

Additionally, we've also noticed multiple threads on this issue, kindly keep all discussions within a single thread to avoid confusion.

Thanks,
 

Mobile Ads SDK Team

Feedback
How was our support today?

               

[2025-11-03 07:43:27Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vSFFV:ref" (ADR-00338020)

[bakenosensei]

I have reviewed the AdMob and Google Play policies many times, but I still cannot identify the exact reason why my ad serving was disabled. All support messages and forum advisors consistently say “please check the policies,” and I understand the importance of complying with all guidelines. However, despite carefully re-reading every section—including invalid traffic, ad placement policies, app behavior policies, and technical requirements—I still cannot determine what specific issue triggered this action.

Could you please provide clear information about which exact behavior, policy section, or situation caused the “Ad Serving Disabled – The app is not compliant with program policies” action on my account? Without understanding the specific violation, I cannot correct or prevent it from happening again.

I am fully committed to following all AdMob and Google policies, and I want to resolve this issue properly. Please help me by identifying the exact reason so I can take the necessary corrective steps.

30 Ekim 2025 Perşembe tarihinde saat 11:14:36 UTC+3 itibarıyla Mobile Ads SDK Forum Advisor şunları yazdı: