Hi there,
I have applied for my (business) Admob account in August. I have updated all the relevant details (including payment details), read the policies, and created my first ads. My account was not yet approved but I started development of my apps anyway. Throughout the development and testing stages I've been very careful to only use the designated Test Ad Unit ID's that the documentation says you should use for testing.
Now it's December and my account has still not been approved. I have had the following screen 2 or 3 times by now, which I resubmitted multiple times, but no information is given on what is actually wrong:
I've checked all the details but I can't find anything that could be the issue. A couple of days ago I published my app but users get a notification "Account not approved yet". The app itself shows as "Verified" in Admob.
I have tried to contact Admob through the Help page but I have not gotten any response whatsoever. Again, I have no idea what the issue is and therefore no way of fixing it. It's very frustrating as I'm trying to run my business but I can't continue because the account won't be approved for an unknown reason.
Does anybody know how I can get in contact with the relevant team to get this fixed?
Thanks in advance!