RE: [google-admob-ads-sdk] My Admob Payment was not processed

[Mobile Ads SDK Forum Advisor]

Hello Ak,

Thank you for reaching out to us.

For account concern, we recommend raising this to the Product Support Team as they are better equipped in handling concern for accounts. We hope that you get a positive response from them the soonest time possible.

On the other hand, I've deleted your post as it contains private information. Below is the copy of your post with scrubbed information.

Regards,

Princess Pamela Pineda Mobile Ads SDK Team

Hello,

A while ago I created my Admob account and during sign up process I mistakenly selected my country as "Nicaragua" which I didn't know until my payment threshold was reached but I live in Pakistan. I contacted admob but they said you need to close this account and create a new one and I did that but I have earnings in my account which they said will be processed if the earnings was above $10 and I have $329 in my account when I closed it but my payment was not processed yet! What to do? Please Help me how can I contact them and withdraw my earnings? I have attached the cancelation email of associated adsense account.

My Admob Publisher ID was: pub-xxxxxxxxxxxxxxxxx

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[AK Games]

Hello Mam!

I have contacted on the Product Support team link that you provided but there was no reply from there side. 

Please Mam I need that payment because its my source of my income and I have put a lot of hard work and effort in this and now my payment is stuck. You are a very big company please don't let me down and I don't expect that my hard work will go to waste please understand my situation its been almost 6 months and I am very disappointed that my problem is not solved Please help me proceed my payment I am in a very intense situation please help me in this matter. I live in a backward country which currently is not stable and $329 is a big amount for me and it is not like that I stole it I have earned it through my hard-work in developing games. Please help me proceed the Payment in this account.

[Mobile Ads SDK Forum Advisor]

Hi AK,

I'm sorry to hear that you're having troubles in contacting our Product Support Team. I understand that there is an urgency in your concern. However, they are the appropriate team who can help on you around as this is more of an account concern.
 
I'm afraid we're left with not much of an option here. I hope you get a response from them soon.

Regards,

Teejay Wennie Pimentel Mobile Ads SDK Team

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