Match rate drop almost half

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SugarFree1408

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Jun 12, 2019, 7:04:03 AM6/12/19

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Hello, after releasing new version of app our match rate drop about 45% on Android and about 20% on iOS. I'm using Unity 2018.3 and I updated a version of AdMob Unity to 3.17, IronSource mediator to 6.8.4.1 and SDK to 6.8.4, Facebook mediation and SDK to 5.3.0.

I did some changes to ads controlling code but the only thing it could change was frequency. Mediation suits show ads well, same as app in store.

So, how could it happend? As I understand Match Rate, there are many No Fill requests, but I can't get how such changes could cause it.

Am using

Google Play services 17.2.0

Google Mobile Ads iOS SDK 7.44.0

Screen Shot 2019-06-12 at 11.40.57 AM.png

Mobile Ads SDK Forum Advisor Prod

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Jun 12, 2019, 4:48:24 PM6/12/19

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Hello there,

Thanks for reaching out to us and sharing the details. I have deleted your Ad unit Ids in the post as they contain sensitive data.

That said, I was able to load ads with your Ad unit Ids without any issues. I suspect this as the serving issue and you would have to contact Product Support Team for further assistance on this issue. You may visit the AdMob Help Center, or consult them via our troubleshooter.

Regards,
Deepika Uragayala
Mobile Ads SDK Team