Request for Specific Policy Violation Details – App Rejected from AdMob

[Firefly IT Solutions Pvt Ltd]

Dear AdMob Support Team,

I hope this message finds you well.

My Android app, Receive SMS Online Temporary (package ID: com.firefly.temporarynumber), was recently rejected for AdMob approval. However, the reason provided in the Policy Center is very general:

“App doesn't adhere to program policies.”

I have thoroughly reviewed the AdMob Program Policies and ensured that the app follows all guidelines, including proper SDK integration, ad placement, content compliance, user consent, and privacy requirements.

To resolve the issue effectively, I kindly request that you provide specific details regarding:

• Which policy or section of the AdMob Program Policies is being violated

• What part of the app or behavior is causing the rejection (e.g., a screen, feature, ad placement, etc.)

Understanding the exact violation will help me make the necessary corrections to bring the app into full compliance.

Thank you for your time and support. I look forward to your guidance.

Best regards,
Firefly IT Solutions Pvt Ltd
thefir...@gmail.com

[Optional: Link to app on Google Play – https://play.google.com/store/apps/details?id=com.firefly.temporarynumber]

[Firefly IT Solutions Pvt Ltd]

Dear AdMob Support Team,

I hope this message finds you well.

My Android app, Receive SMS Online Temporary (package ID: com.firefly.temporarynumber), was recently rejected for AdMob approval. However, the reason provided in the Policy Center is very general:

“App doesn't adhere to program policies.”

I have thoroughly reviewed the AdMob Program Policies and ensured that the app follows all guidelines, including proper SDK integration, ad placement, content compliance, user consent, and privacy requirements.

To resolve the issue effectively, I kindly request that you provide specific details regarding:

• Which policy or section of the AdMob Program Policies is being violated

• What part of the app or behavior is causing the rejection (e.g., a screen, feature, ad placement, etc.)

Understanding the exact violation will help me make the necessary corrections to bring the app into full compliance.

Thank you for your time and support. I look forward to your guidance.

Best regards,
Firefly IT Solutions Pvt Ltd

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

Please note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues.

Based on the details you shared, the best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support. 

If you have any questions about usage of the Google Mobile Ads SDK, please feel free to reach out.
 

Thanks,
 

Mobile Ads SDK Team

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[2025-08-05 15:45:43Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01sy6NT:ref" (ADR-00328649)