AdPosition.Bottom not exactly workin

[Ramsay Amarin]

I am developing a game using Unity 5.3.4 on a Windows 8 machine and have the latest 3.0.3 Admob plugin installed. On my Samsung Galaxy S6 the smart banner ad displays correctly at the bottom of the screen, but on my friends Samsung Note 6 the ad is a bit offset from the bottom, as shown in the pics below. The code I use to setup the banner looks like this:

_bannerView = new BannerView("xxxxxxxxxxxxxxxxxxxxxx", AdSize.SmartBanner, AdPosition.Bottom);

Is there a way to fix this?

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Ramsay,

Would you mind confirming the device again for us? Samsung Note 6 has not even been released. You could also test using our sample app just to make sure of the issue.

Thanks,

Veer Busani
Mobile Ads SDK Team

[Ramsay Amarin]

Sorry the device is Galaxy Note 5. I did download unity admob v3.0.3 but found no sample inside so I made my own and tested it on my friend's Galaxy Note 5. While test ads show correctly, real ads dont and are shifted upwards as shown below. I attached the test sample I created.

https://www.dropbox.com/s/ar2j4m3cfr7mcbo/Test.zip?dl=0 -> unity test project

https://www.dropbox.com/s/iimhkvpr7tys8ks/TestAds.apk?dl=0 -> test ad apk

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Ramsey,

I was unable to replicate the issue on any of the devices that I do have. Would you mind doing some testing on your own for that device - 

• Check if you are able to reproduce the issue with our Android Mobile Ads sample app.
• If the device is running on any Custom ROM, format it and make a fresh Stock install and test again.
• Also do tell us if you are able to reproduce the issue all the time or if it only happens with a select few creatives. If it is, then it could be a creative specific issue and I would suggest you to block the Ad Network that might be causing this from your AdMob Account. 

Thanks,

Veer Busani
Mobile Ads SDK Team

[Ramsay Amarin]

The issue does appear all the time for all ads on Note 5. After looking more closely at the 2 screenshots I provided previously, I see that the test ad and real ad actually have the same top Y position, its just that the real ad is shorter in height and so it doesnt reach the bottom of the screen, so basically it anchors to the top of its bounding box. I wish there was a way to have shorter ads anchor to the bottom, and an easy way to figure out the actual size of the banner based on screen size in Unity.

[Veer Arjun Busani(Mobile Ads SDK Team)]

Hi Ramsey,

This certainly looks like a creative issue. Do send us the Charles Proxy logs for that device. Make sure that in your SSL Proxying settings, you are using Host: * and Port: * as wildcards and send us the session. This would be let us know what type of creative and Ad Size is being returned for that device. You could also look up the network that would be serving the creative and block it from your AdMob account.

Thanks,

Veer Busani
Mobile Ads SDK Team

[Eti Gani]

it's happens to me also, in all my unity apps, the banner in galaxy note 5 is cover the app

what can I do?

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi Eti,

Seeing as this thread is a year old, please re-open a new thread describing the issue and we will continue our discussion from there.

Regards,

Joshua Lagonera

Mobile Ads SDK Team