Admob Bug That they have to resolve it

[Super App]

I'm testing admob interstitial ad on a webview app
The Ad show perfectly but it's not clickable ( i click on ad but it give no respond )
just admob who have this bug
I did a test by Facebook ad And startapp ad they show and they are clickable on my webview app.

Logcat message !

07-19 23:10:33.920 6203-6203/com.www.wwwW/zygote: Attempt to remove non-JNI local reference, dumping thread
07-19 23:10:34.014 6203-6203/com.www.wwwW/cr_Ime: updateState: type [0->0], flags [0], show [false],

if it's not a bug can anybody help me +212655354628 this my whatsapp number thank you !!

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

Do you experience this for all the ads you receive, or just one particular ad? Can you provide us the affected Ad Unit IDs so we may investigate on our end? Additionally, can you check if you can see the same behavior on our sample apps?

Regards,

Joshua Lagonera

Mobile Ads SDK Team

[Super App]

Hi Thank you Joshua Lagonera for Reply
yes i experience this in all ads i receive
and i see that this is bug on webview apps and browser apps 
all implements are the same with your sample app
i wich if you can help me this is my whatsapp number +212655354628

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

I'm afraid this forum is the only contact channel of the Mobile Ads SDK Team for developers and publishers with technical questions specific to the SDK.

That said, in order for us to further investigate the issue, can you provide us the affected Ad Unit IDs? Additionally, in order to factor out any sort of implementation issues, can you also verify if you can see the same behavior on our sample apps?

Regards,

Joshua Lagonera

Mobile Ads SDK Team 

[Joshua Lagonera (Mobile Ads SDK Team)]

Hi there,

Were you able to replicate the issue on our sample apps? If you would still require assistance from us, then please provide us the affected Ad Unit IDs, as well as any information that may be helpful to us on our investigation.

Regards,

Joshua Lagonera

Mobile Ads SDK Team

On Thursday, July 20, 2017 at 10:51:55 PM UTC+8, Super App wrote:

[tianci cui]

The bug still exists,the problem is WHEN USING WEBVIEW ,interstitial and rewarded ads aren't clickable.Someone else and me are begging for help about this question.detail question: https://stackoverflow.com/questions/54077661/admob-interstitial-ads-arent-clickable-when-called-from-webview

[Mobile Ads SDK Forum Advisor Prod]

Hi,

Thank you for reaching out to us.

With regard to your concern, this is a known crash caused by Apple logic that occurs when the application moves into the background while a web view that is running OpenGL is active. You can opt in to WKWebView in your app by setting "gad_preferred_webview" to "wkwebview" as a string in your app's Info.plist.

You may also keep an eye on our on our blog or Release Notes regarding on this.

Regards,
Teejay Pimentel
Mobile Ads SDK Team
 

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