Live ads are showing but not test ads.

[Muhammad Abubakar]

Hey, as the title suggests, test ads are not working. But when i replace test id with live ad id, it works. I ve cross checked test ids multiple times with my test device plus simulator as well but i always get error saying: 

Request Error: A network error occurred.

I have other apps in my admob account as well which are showing both test and live ads pretty fine. 

Cant seem to figure out the root cause. 

Also, in this problematic project, i have implemented GDPR as well. Is that bit causing any issue?

App got live a week ago.

Thankyou for any response or help that you can give.

[Muhammad Abubakar]

I am using admob SPM package with version 12.5.0.

Also, here are the test Ids. i am using: 

interstitalAdId = ca-app-pub-3940256099942544/4411468910

nativeAdvancedAdId = ca-app-pub-3940256099942544/3986624511

rewardedAdId = ca-app-pub-3940256099942544/1712485313

iOS App bundle id: com.abubakar.uniconvert

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting the Mobile Ads SDK support team.

I have checked in our sample application with the ad units you have provided and ads are loading successfully but when I changed to the given package name and was unable to load ads with error: “Request Error: No ad to show”. It seems like the issue isn't with the SDK but rather an account problem. Please Set up an app-ads.txt file for your app to ensure it's configured correctly. If you're still experiencing issues after that then the best way to get more information about your issue is the AdMob Help Center. You can also utilize the AdMob Communities for additional support.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-09 20:57:39Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)

[哈哈不想哈哈]

I have the same problem, if solved, please tell me the solution, thank you

[Muhammad Abubakar]

Hey, Thanks for replying back. i have checked my app-ads.text. Its set up and verified by crawlers as well. I've attached the image below. I ve also cross checked everything in the documentation as well and its setup quite right.

[Muhammad Abubakar]

Hey, Thanks for replying back. i have checked my app-ads.text. Its set up and verified by crawlers as well. I've attached the image below. I ve also cross checked everything in the documentation as well and its setup quite right.

[Mobile Ads SDK Forum Advisor]

Hi,

It's always recommended to use the most recent version to avoid conflicts, especially if you want the most stable ad delivery, so please ensure you have integrated the latest one. 

We've observed that ads are loading as expected in the Google sample application when utilizing Google's designated bundle IDs. However, this issue arises specifically when the given app's bundle identifier is integrated into our sample application. To help us troubleshoot, could you please test our sample application using our sample application bundle identifier? Additionally, please attempt changing your bundle identifier and confirm whether the problem persists.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-10 07:34:18Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)

[Muhammad Abubakar]

Hey!

I have installed Google sample application and tested Interstitial ads module.

With google bundle id and my other project id 'com.abubakar.spinnny' (which is also on same admob account ), ads were showing alright.

But with my project id 'com.abubakar.uniconvert', I am getting same issue, Failed to load ads.

[Mobile Ads SDK Forum Advisor]

Hi Muhammad,

This issue is already raised to the wider team. I will intimate you once I receive any update on this. Meanwhile, your patience is important.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-10 23:36:03Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)

[Muhammad Abubakar]

Hey, 

When can i expect to hear from you guys as its kinda urgent and we are in a blocker situation.

[Muhammad Abubakar]

Hey!

Just to give you an update.

My app has started showing Test Interstitial & Native advanced ads now, but rewarded ads are still not showing, with same error.

[Mobile Ads SDK Forum Advisor]

Hi Muhammad,

Please note that all our test ads are serving now. Kindly check.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-15 19:10:05Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)

[Muhammad Abubakar]

Hi, I've checked, but rewarded ads are still not loading, with same error as mentioned above.

Interstital & Native advanced ads are showing now.

[Mobile Ads SDK Forum Advisor]

Hi Muhammad,

Please note that we successfully tested our sample application on Pixel API 34 and 35 using app ID (ca-app-pub-3940256099942544~3347511713) and ad unit ID (ca-app-pub-3940256099942544/5224354917). Ads loaded without errors in version 24.4.0.

Could you please confirm if the mentioned issue is happening in our sample project?.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-17 22:58:18Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)

[Muhammad Abubakar]

Also, I am running above project for iOS, not for android. Tested on both Simulator and iPhone.

[Muhammad Abubakar]

Hey. I downloaded the sample demo project, and configured rewarded admob project. Now, with google's own bundle id, rewarded ads are working fine, but if i replace that with my project bundle id 'com.abubakar.uniconvert', rewarded ads throw same error: "Rewarded ad failed to load with error: Request Error: No ad to show."

You can reproduce the exact scenario too by replacing bundle id.

[Mobile Ads SDK Forum Advisor]

Hi Muhammad,

We've successfully loaded ads using your original bundle ID on iPhone 16 Pro (iOS 18.3) and 16 Pro Max (iOS 18.4). This suggests the problem isn't with our SDK, but rather an account-related issue that appears when you change your bundle ID. Please double-check your app-ads.txt file setup. If the problem persists, the AdMob Help Center or AdMob Communities are your best resources for further assistance.

Thanks,
 

Mobile Ads SDK Team

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[2025-07-22 20:47:17Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rhceD:ref" (ADR-00318106)