Issue with Play Store Install Popup Close Button Overlapping System UI

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Arun_Bikram Khatri

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Dec 3, 2025, 9:27:15 PM (3 hours ago) Dec 3

to Google Mobile Ads SDK Developers

We have identified an issue with ad behavior when displaying Google Play app promotion popups. In our Android game, ads are shown via the AdMob SDK in fullscreen mode. After such ads finish, the Play Store app install popup appears as expected. However, once this popup is displayed, the system status bar and navigation bar become visible again, and the popup’s close button overlaps the system status bar.

Due to this overlap, users find it extremely difficult or, in some cases, impossible to tap the close button and dismiss the popup. This negatively impacts user experience, as they are unable to reliably close the ad overlay.

Could you please verify this behavior and suggest a possible fix or workaround? We would appreciate any guidance or update that can help us resolve this UI interaction issue.

I have attached the samples

ad_close_bug.png

ad_close_problem.mp4

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