RE: complaint regarding ambiguous and insufficient response from admob
Mobile Ads SDK Forum Advisor
Hi Jiyan Aslan,
Thank you for contacting the Mobile Ads SDK support team.
Google works hard to ensure an ads ecosystem that protects advertisers, publishers, and users from fraud and bad ad experiences. As a result, Google may sometimes place a limit on the number of ads your AdMob account can show. This might be a temporary ad serving limit to evaluate your traffic quality, or it might be because we've identified invalid traffic concerns in your AdMob account.
If your ad serving has been limited, you can learn more about what it means and what you can do below. To better understand what may have caused the ad serving limit, visit our Guide for ad serving limits. To check and confirm the same Kindly provide the below details for further investigation privately:
- app ID
- ad unit ID
You can provide the following details via reply privately to the author option.
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Mobile Ads SDK Team |
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[2025-02-24 14:40:29Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH3UJ:ref" (ADR-00289471)
Mobile Ads SDK Forum Advisor
Hi Jiyan Aslan,
Thank you for providing the requested information.
Upon reviewing your AdMob account with the provided information, I found the “Limited Ad serving” issue which must be fixed.
Ad serving on your product is currently limited because of invalid traffic concerns.
What you can do:
- Know your ad traffic sources and app visitors
- Never click on your own ads
- Avoid partnering with parties you don't trust
- Learn more about limited ad serving
Kindly note that our support channel can only best assist you with regards to Google Mobile Ads SDK implementation and technical issues. As this query is beyond the scope of our team's expertise, I would recommend that you reach out to the Product support team as they are better equipped to address your concern effectively.
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Mobile Ads SDK Team |
Feedback
How was our support today?
[2025-02-24 21:44:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!5004Q02vH3UJ:ref" (ADR-00289471)
