GADBannerViewDelegate method called an unlimited number of times

[And iOS]

Hi all!

We have a problem with `GAMbannerView`. The `- (void)bannerViewDidReceiveAd:(nonnull GADBannerView *)bannerView;` delegate method is called an unlimited number of times. We use the `GADCurrentOrientationAnchoredAdaptiveBannerAdSizeWithWidth` size and do not update it after creation. The problem is difficult to reproduce. We see this happening in iPhone 14 ios 17.5.1. We use the latest version of the SDK.

Thank you

[Mobile Ads SDK Forum Advisor]

Hi,

Thank you for contacting us.

I've checked Google Sample Project but unfortunately i couldn't able to load the ads with test id's.

Could you share your App Id, Ad unit Id and charles logs for further investigation ?
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ9Jf:ref" (ADR-00237293)

Thanks,
 

Mobile Ads SDK Team

[And iOS]

Hi,

Thanks for your reply.

We don't have any charles logs. We added custom messages to see the source of the issue and found that the delegate func `(void)bannerViewDidReceiveAd:(nonnull GADBannerView *)bannerView` is being called an unlimited number of times. We noticed that this is not reproducible every time and found out that the user who always has this issue has iPhone 14 ios 17.5.1.

App Id: ca-app-pub-0147727453982366~3845918616
Ad unit Id: /21837128184/nl_folderz/ios_splash

Thank you

пятница, 31 мая 2024 г. в 14:24:30 UTC+4, Mobile Ads SDK Forum Advisor:

[Mobile Ads SDK Forum Advisor]

Hi,

I’ve checked in iPhone 14.5, but I don’t see any issue with banner ads loading calling didReceive back to back.

Could you check the indoor source code ? Are you calling it in loop or any certain condition ?

If possible could you provide us with your sample project replicating issue ?

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, kindly provide requested information to us via reply to author option or using the steps below:

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[And iOS]

Hi,

I have attached a simple example project where we had a problem with unlimited number of callbacks.

Thanks

вторник, 4 июня 2024 г. в 01:28:40 UTC+4, Mobile Ads SDK Forum Advisor:

[Mobile Ads SDK Forum Advisor]

Hi,

We haven't received the files yet, kindly reshare the mentioned sample project for further investigation.

If the file(s) you are looking to share are less than 25mb in total you can attach them to this case on your next reply. If you are having trouble attaching your file to this case or if your file(s) are larger than 25mb, you can share your files with me by performing the following steps:

1. Navigate to

[Eric Slosser]

FWIW, this sounds like something I see when I don't request 'fluid' size, only fixed sizes.

[And iOS]

Hi,

Could you please check it again? I have followed all the steps you have given.

Thanks

понедельник, 17 июня 2024 г. в 18:33:41 UTC+4, Mobile Ads SDK Forum Advisor:

[Mobile Ads SDK Forum Advisor]

Hi,

Am unable to run the provided sample project, kindly share the runnable sample project or steps to run the project for further investigation.